Sibleys Shoes

Customer contacted manager of Lube Express and complained about some noise from her vehicle then stated that low battery level and washer fluid was the result of the noise, which is impossible she then requested a refund for other services performed Review by the manager resulted in the following the washer fluid was topped off ! and battery level was good- cups of distilled water would be way too much for a dry cell as she statedThe items she complained about wouldn't cause a noise anyway This is the first time this vehicle has been to our shop and we take pride in our service which was done correctly

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me Hello I am writing in regards to a complaint I filed towards a lube express business in Chico, CA I wish to remove the complaint from their records The complaint #is which I am talking about I was in the wrong about the business charging me for the part installed I still dont think its right to be replaced but still wish to remove the complaint Please remove the complaint to inform me how I may do so Thank you,

We are aware of the many slanderous complaints made by this person and out lawyer is currently drafting a letter to the customer requiring the removal of all complaints with any social media or other entities like the Revdex.comThe service was done correctlyIf the customer doesn’t remove all complaints
from every forum and entity we will pursue this lawsuit to the end and hold him liable!! Information regarding his complaints *** the manager on the day of service informed the customer of his vehicle needing repair work as it was leaking badly and his oil level was below the safe line when he came in, which is all documented on his signed invoiceThe drain plug gasket was the correct one, it was also the same one he came in with as we did not replace itThe correct oil weight was installed according to manufacturing specifications, the oil filter was tightened to specsThe owner did not dodge his phone calls as he had already been told by the appropriate investigator/manager “***” that we had done the oil change correctly and there was no fault on our side

Response:This is a fraudulent complaintthe Oil Drain Plug and Gasket were worn beyond a safe usewe did replace the Plug & Gasket but for free as noted on the comments section of your invoice as N/C you were also notified of this free service when you were checked outIn the future do not
attack any oil change facility until you have the facts correctOur oil change for this vehicle is $+ tax up to 5Qts of oil then $per Qt after that., the same price we have charged for the last oil changes on this vehicle also the same price you were quoted when this vehicle was brought in for the first time and you signed the greet sheet accepting this amount and our service.Sent on: 3/2/8:37:PMSent by:

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

Customer contacted manager of Lube Express and complained about some noise from her vehicle then stated that low battery level and washer fluid was the result of the noise, which is impossible she then requested a refund for other services performed Review by the manager resulted in the following
the washer fluid was topped off ! and battery level was good- cups of distilled water would be way too much for a dry cell as she statedThe items she complained about wouldn't cause a noise anyway This is the first time this vehicle has been to our shop and we take pride in our service which was done correctly

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
Hello I am writing in regards to a complaint I filed towards a lube express business in Chico, CA.  I wish to remove the complaint from their records.  The complaint #11993208 is which I am talking about.  I was in the wrong about the business charging me for the part installed.  I still dont think its right to be replaced but still wish to remove the complaint.  Please remove the complaint to inform me how I may do so.  Thank you,

Customer contacted manager of Lube Express and complained about some noise from her vehicle then stated that low battery level and washer fluid was the result of the noise, which is impossible she then requested a refund for other services performed Review by the manager resulted in the following the washer fluid was topped off ! and battery level was good- 2 cups of distilled water would be way too much for a dry cell as she stated. The items she complained about wouldn't cause a noise anyway This is the first time this vehicle has been to our shop and we take pride in our service which was done correctly.