Sicard Holiday Campers Ltd

We bought a trailer in August. Sicard informed us that several issues existed, including an uncaulked bathroom sink and a manufacturer's recalled propane regulator. We were told then that it would be 3 months to get the regulator. Then in October we were told the same thing, 3 months. Then again in the spring, we were told 3 months as it was a large recall. Then in February we were getting close to the end of the warranty and we contacted Sicard again as we still hadn't received the regulator. In the time it took Sicard to send the remaining material, we moved to a location where the closest dealer is a 3 hour drive. Once the regulator arrived we had it installed by a local RV service.

Now Sicard is refusing to pay for the install of these warranty items, and the manufacturer is giving us a hard time as most of the info about our unit wasn't recorded properly. So as the warranty has passed, Sicard will not even respond and we have even been hung up on. Our difficult encounter with Sicard goes beyond what is written above, but we have given up the fight on other items, to focus on these issues that were brought to our attention by Sicard and the manufacturer, to which we may not have spent the money had we known the warranty items would not be covered. The amount to install the sink and regulator is minimal. And at this point we will not give up until we have been made whole. We paid in cash, and deserve the respect that the warranty agreement should have provided us. We have saved all our emails regarding these issues since the start of this unfortunate and frustrating experience.