Sickspeed

Customer got the item exactly as described clearly in the listing, then wanted to return it long after the return policy had expired Our return policy is clearly listed If the return would have been done in a timely manner it would have been no problem I`m guessing the customer didnt read the title or description posted on the listing No further action will be taken

Dear sir.When our staff encounters an individual who is being abusive they are instructed to hang up the phone Our employees purpose is to HELP but we do have a strict policy on harassment here They are not doormats here to be walked on and thats exactly where the line is drawn I`m not suggesting that is what happened on this latest call you are describing because I honestly dont know I only know that you resorted to some pretty rude statements the first time you called here because I listened in on that call This makes me wonder how this latest conversation could have gone We make probably the only aftermarket shift knob made specifically for your car and I dont know what part you didnt like From what I can tell, you never really said Perhaps it was the color of the silver inlay I honestly dont know but its an honest product hand made in the USA with real American hands And you got the exact same knob and retainer kit that was in the picture, just as you saw it in the picture when it was mounted to a Cshifter I`m happy to make this easy and send you a replacement knob directly if you want (even if its in a custom color) or you can send it back for a refund As far as calling us on the phone again, lets not bother Not sure why you called last time or why you called when I had already authorized the return Seems like communication via phone is strained at this point So if you dont want it send it just send it back like I told you in the last email and I will refund you when it gets here -Steve

Dear sir.We asked what we could do for you to make a negative situation into a positive Thats not blackmail Thats standard customer service procedure If you dont want the part, simply send it back No one is denying you a refund -Steve

The company sickspeed that i
have filed a complaint with is a crooked dishonest companyWhat Steve stated in his email is a complete lieWhen I called and finally got a hold of a representative he said I would be refunded after I changed my negative feedbackWhen I respectfully refused, he hung up on meWhen I called back, they picked up and just hung up again without even saying helloIm an honest man, a former Marine and firefighterI love my country and hate seeing businesses flat out take people's moneyThese guys only changed their tune when I contacted you and ebayIf you need futher proof you can see or so negative comments in relation to my experience on ebay if you search their name or autostars_incI have never filed a complaint against a business but I feel no company should treat someone this way and get away with it.Semper fi,SgtJason S*USMC***
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Dear sir.When our staff encounters an individual who is being abusive they are instructed to hang up the phone.  Our employees purpose is to HELP but we do have a strict policy on harassment here.  They are not doormats here to be walked on and thats exactly where the line is drawn.  I`m not suggesting that is what happened on this latest call you are describing because I honestly dont know.  I only know that you resorted to some pretty rude statements the first time you called here because I listened in on that call.  This makes me wonder how this latest conversation could have gone.  We make probably the only aftermarket shift knob made specifically for your car and I dont know what part you didnt like.  From what I can tell, you never really said.  Perhaps it was the color of the silver inlay.  I honestly dont know but its an honest product hand made in the USA with real American hands.  And you got the exact same knob and retainer kit that was in the picture, just as you saw it in the picture when it was mounted to a C7 shifter.  I`m happy to make this easy and send you a replacement knob directly if you want (even if its in a custom color) or you can send it back for a refund.  As far as calling us on the phone again, lets not bother.  Not sure why you called last time or why you called when I had already authorized the return.  Seems like communication via phone is strained at this point.  So if you dont want it send it just send it back like I told you in the last email and I will refund you when it gets here.  -Steve.

Dear sir.We asked what we could do for you to make a negative situation into a positive.  Thats not blackmail.  Thats standard customer service procedure.  If you dont want the part, simply send it back.  No one is denying you a refund.  -Steve.

Customer got the item exactly as described clearly in the listing, then wanted to return it long after the return policy had expired.  Our return policy is clearly listed.  If the return would have been done in a timely manner it would have been no problem.  I`m guessing the customer...

didnt read the title or description posted on the listing.  No further action will be taken.