Called this company days ago to come and do an inspection on a pool on a house that we are buying in MissouriThey scheduled it for today and said they would call the day before and give an updated time of arrival so we could let the realtor know
They never called and I called this morning and the employees response was "we didn't know it was that far"No apologies, no offer to refund us just was going to hang up and I had to stop her from hanging up and ask for a refund
They took my money when I scheduled it and gave them the address and even payed them mileage and this is the customer service this company provides
Don't use this company because they are inconvenienced to come and provide service
Called this company days ago to come and do an inspection on a pool on a house that we are buying in MissouriThey scheduled it for today and said they would call the day before and give an updated time of arrival so we could let the realtor know
They never called and I called this morning and the employees response was "we didn't know it was that far"No apologies, no offer to refund us just was going to hang up and I had to stop her from hanging up and ask for a refund
They took my money when I scheduled it and gave them the address and even payed them mileage and this is the customer service this company provides
Don't use this company because they are inconvenienced to come and provide service