Siegfried Enterprises Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** * *** I have NOT recieved one call or anyone left a message possibly have the wrong number ***

I spoke with Mr*** this afternoon, I offered to send him a McDonald's gift card and he accepted

My name is *** *** and I work for Siegfried Enterprises I was in receipt of the above-mentioned customer complaint We have reached out, spoken to the customer and resolved the issue

Please be advised I've made several attempts to contact the customer by phone.  I left my name, phone number and the purpose of the call, if I don't receive a return call by tomorrow June 23, 2015, I will send a letter of apology with BOG coupons to replace the food.  I've contacted...

our Director of Operations regarding the matter and she is reviewing with the managers and crew proper procedures for all the issues that the customer encountered during their visit.

"We have contacted the customer regarding his concern about Customer Services Issues. We have expressed apologies and are investigating all matters of his concern with regards to staff conduct including watching the available video surveillance from the date and time. The Customers Desired...

settlement of our crew and managers being fired is unfortunately not something we can provide at this point. We also understand the customers desire to involve Canton City PD and as always, will cooperate fully. "Thank you,[redacted] Siegfried Enterprises McDonalds