Sign Factory Inc

Ok that does helps clarify why you haven't received the package. I've attached the ship to address that was entered at the time of order. Thank you!

I am rejecting this response because: No the install location was *** *** *** ** Albuquerque NM Office address is *** *** *** ** *** Albuquerque NM Paypal even verified this address as our ship to addressIn my years in this business I have never had this much of an issue with a vendorI did go to the address you listed and asked the property owner a Mr*** for the sign and he declared there was never any such package deliveredAll the delays have now caused the customer to go to another company and so we have not only wasted $here but also had to refund $to the clientAlso on two occasions you have emailed me with a status update showing refunded as attached aboveJust return the money and a little business advice, when shipping a sign to a client ship it with a signature required

Hi [redacted],Good to hear from you again. I've started a trace on your package. The tracking number indicates it was delivered to your front door, and USPS hasn't lost one of our packages in 15 years.  So this is either likely in the front door of the address you provided, or it was stolen. If it...

was stolen you will need to file a police report.I will let you know the result of the usps trace.Regards,Ryan