We have received the above referenced complaint and reviewed the details of the transactionin questionLast fall, Ms [redacted] came to Martin-Sale shopping for a bedroom group to go into a newmodular home she was ordering from a local home dealerThe understanding was for her tocome in and pick out the bedroom group of her choice and have the sales ticket sent to themodular home business office for paymentShe selected a group that had to be special ordered.While making her selection, she and our salesperson specifically discussed the king size bedoption in much detailMs [redacted] specifically stated that she wanted a king size bed so she could"stretch out"The next day Ms [redacted] called Martin-Sale to authorize our sales person to order thebedroom group as they had discussed the day beforeAt that time the salesperson went over withher each individual piece to be ordered including and specifically the king size bedShe alsoexplained to Ms [redacted] that this being a special order there could be no exchanges or refunds.Ms [redacted] then authorit.ed the orderThe sales ticket was sent to the modular home businessullice for payment a.s requested.We realize that it can be difficult to judgt: and match room sizes with furnitureAs a specialaccommodation to our customt:r, MsWest, we would be willing to order a queen size bed for herat a reduced price
We have received the above referenced complaint and reviewed the details of the transactionin questionLast fall, Ms. [redacted] came to Martin-Sale shopping for a bedroom group to go into a newmodular home she was ordering from a local home dealer. The understanding was for her tocome in...
and pick out the bedroom group of her choice and have the sales ticket sent to themodular home business office for payment. She selected a group that had to be special ordered.While making her selection, she and our salesperson specifically discussed the king size bedoption in much detail. Ms. [redacted] specifically stated that she wanted a king size bed so she could"stretch out". The next day Ms. [redacted] called Martin-Sale to authorize our sales person to order thebedroom group as they had discussed the day before. At that time the salesperson went over withher each individual piece to be ordered including and specifically the king size bed. She alsoexplained to Ms. [redacted] that this being a special order there could be no exchanges or refunds.Ms. [redacted] then authorit.ed the order. The sales ticket was sent to the modular home businessullice for payment a.s requested.We realize that it can be difficult to judgt: and match room sizes with furniture. As a specialaccommodation to our customt:r, Ms. West, we would be willing to order a queen size bed for herat a reduced price.
We have received the above referenced complaint and reviewed the details of the transactionin questionLast fall, Ms [redacted] came to Martin-Sale shopping for a bedroom group to go into a newmodular home she was ordering from a local home dealerThe understanding was for her tocome in and pick out the bedroom group of her choice and have the sales ticket sent to themodular home business office for paymentShe selected a group that had to be special ordered.While making her selection, she and our salesperson specifically discussed the king size bedoption in much detailMs [redacted] specifically stated that she wanted a king size bed so she could"stretch out"The next day Ms [redacted] called Martin-Sale to authorize our sales person to order thebedroom group as they had discussed the day beforeAt that time the salesperson went over withher each individual piece to be ordered including and specifically the king size bedShe alsoexplained to Ms [redacted] that this being a special order there could be no exchanges or refunds.Ms [redacted] then authorit.ed the orderThe sales ticket was sent to the modular home businessullice for payment a.s requested.We realize that it can be difficult to judgt: and match room sizes with furnitureAs a specialaccommodation to our customt:r, MsWest, we would be willing to order a queen size bed for herat a reduced price
We have received the above referenced complaint and reviewed the details of the transactionin questionLast fall, Ms. [redacted] came to Martin-Sale shopping for a bedroom group to go into a newmodular home she was ordering from a local home dealer. The understanding was for her tocome in...
and pick out the bedroom group of her choice and have the sales ticket sent to themodular home business office for payment. She selected a group that had to be special ordered.While making her selection, she and our salesperson specifically discussed the king size bedoption in much detail. Ms. [redacted] specifically stated that she wanted a king size bed so she could"stretch out". The next day Ms. [redacted] called Martin-Sale to authorize our sales person to order thebedroom group as they had discussed the day before. At that time the salesperson went over withher each individual piece to be ordered including and specifically the king size bed. She alsoexplained to Ms. [redacted] that this being a special order there could be no exchanges or refunds.Ms. [redacted] then authorit.ed the order. The sales ticket was sent to the modular home businessullice for payment a.s requested.We realize that it can be difficult to judgt: and match room sizes with furniture. As a specialaccommodation to our customt:r, Ms. West, we would be willing to order a queen size bed for herat a reduced price.