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Signature Nails & Spa

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Reviews Nail Salon, Beauty Salon Signature Nails & Spa

Signature Nails & Spa Reviews (7)

Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

I have received a complaint letter about my business that was assigned an ID of [redacted] The customer states that we "do not redeem a gift certificate with a cash value of less than ten dollars for cash value." On our gift cards, it clearly states that they may not be redeemed for cash But by California laws: A gift certificate with a cash value of less than dollars is redeemable in cash for its cash valueSo I am willing to pay back to the customer whom complaint Thank you for your time and I would like to appreciate your help with this problemIf there are any questions, please call me at this number, ###-###-####, or the number shown above

I am rejecting this response because:
"Notwithstanding any policy of the seller, effective January 1, 2008, a gift certificate with a cash value of less than ten dollars ($10) is redeemable in cash (not a new certificate or merchandise) for its cash value."

I have received a complaint letter about my business that was assigned an ID of [redacted]. The customer states that we "do not redeem a gift certificate with a cash value of less than ten dollars for cash value." On our gift cards, it clearly states that they may not be redeemed for cash.
But by California laws: A gift certificate with a cash value of less than 10 dollars is redeemable in cash for its cash value. So I am willing to pay back to the customer whom complaint.
Thank you for your time and I would like to appreciate your help with this problem. If there are any questions, please call me at this number, ###-###-####, or the number shown above.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I have received a complaint letter about my business that was assigned an ID of [redacted]. The customer stated that we "do not redeem a gift certificate with a cash value of less than ten dollars for its cash value." On our...

gift cards, it clearly states that they may not be redeemed for cash. We also told the customer of the gift card this when they purchased the gift card. Attached to this letter is a copy of our gift card.
 
Please understand that this is our business policy. If the complaining customer would like to talk to me about it, I will agree to do so. 
 
Thank you for you time and I would appreciate it if you help us with this problem. If there are any questions, please call me at this number, ###-###-####, or the number shown above.

Review: They do not redeem a gift certificate with a cash value of less than ten dollars for its cash value.Desired Settlement: I want their policy changed and want them aware that they are breaking a California State law.

Business

Response:

I have received a complaint letter about my business that was assigned an ID of [redacted]. The customer stated that we "do not redeem a gift certificate with a cash value of less than ten dollars for its cash value." On our gift cards, it clearly states that they may not be redeemed for cash. We also told the customer of the gift card this when they purchased the gift card. Attached to this letter is a copy of our gift card.

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Description: Nail Salons

Address: 1490 S Sheridan Blvd Unit 104, Denver, Colorado, United States, 80232-8006

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www.accessaffiliates.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Signature Nails & Spa, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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