I contacted this company around early March because of a water lose in my basement in Hyattsville, MarylandThey arrived the same night I called them but instead of helping with my problem, they ended up tearing up the entire base of my basement walls and when I asked them why, they told me that it was needed for them to be sure that no water entered the dry wall and to prevent mold but that I should not worry because they will restore everything without any issueThey had their equipment there for three days and suddenly without notice on the third day, they showed up again and took their stuffs and when I asked what is next and who is going to fix all my damaged walls, they told me that their part of the job is done and that their manager will contact me and send another group to come and fix it and that was itI waited for their manager for some days and called several times to reach him and no answer and also my insurance company also tried to reach them and after about another week they just emailed me a bill of five thousand dollars plus change and I again tried to reach them but their customers service refused to discuss the expensive bill even when I provided them with the invoice and job numberI was told to only contact their manager MrVeraand after several attempts, when I got him and asked him to explain the bill and to find out when they are going to come back and fix all my damage walls and base board and floors, I was told to first pay bill that was sent and then they will send me another estimate of what it was cost for them to come backI questioned that because it was supposed to be part of their work restoration as I was told on the first night they came but they guy said no that it does not work that wayMain while, my insurance company prepared a check for the cost or bill they forwarded to them and send me the check to pay them and the next thing I knew was this manager now sent me another bill of $3,that it will cost them to come back to fix their damages they createdI paid them the intial $5,plus and they next thing is that the told me that they can no longer come out to fix anything that I should contact any handyman or another company to come and fix my damages that they createdMy advice to anyone out there trying to seek them for any type of restoration is to please run awaysThey are no goodthey look fancy in apperance buy fruedlentI had a very very bad experience with them and would not even want my enemy to have such please
Belfor was hired to do storm repair on our house almost years ago it took them a year to do what they called a completed jobthey hire fly by night contractors who give the absolute cheapest bid we still have water leaking in our garage roof and coming in under the walls of our back porch they have said the will not fix our porch due to the water leaking in is not there fault once they have your money they will not finish your house do not hire these scam artist if you do make sure the work is 100% complete before you pay
I think that they are in the business to cut corners to hire inexperienced workers to complete the workTherefore not good work is doneIt has taken way too long to make this restorationOver a year for a month jobLousy workmanship
To whom it may concern,The attached letter and complaint have been sent to the Arizona Registrar of Contractors for resolutionIt would be most appreciated if you would review the information and provide assistancetoward resolutionas well.The information concerns the Belfor USA Group,Inc., *** ** *** *** *** ** *** ** *** *** and it's representatives MrCraig M***, MrJason R*** and Mr.Kirk ***, and restoration services provided following a fire in our home here in Laveen, Arizona in November of 2015.We are most anxious to resolve the issues raised and have made many attempts to do so with MrJason R***; however, a lien on our property remains in effect In addition our repeated requests for additional information and closure of the project remain unanswered.MrR*** has acknowledged that the records of repairs made to our property during December and March are incompl
I contacted this company around early March because of a water lose in my basement in Hyattsville, MarylandThey arrived the same night I called them but instead of helping with my problem, they ended up tearing up the entire base of my basement walls and when I asked them why, they told me that it was needed for them to be sure that no water entered the dry wall and to prevent mold but that I should not worry because they will restore everything without any issueThey had their equipment there for three days and suddenly without notice on the third day, they showed up again and took their stuffs and when I asked what is next and who is going to fix all my damaged walls, they told me that their part of the job is done and that their manager will contact me and send another group to come and fix it and that was itI waited for their manager for some days and called several times to reach him and no answer and also my insurance company also tried to reach them and after about another week they just emailed me a bill of five thousand dollars plus change and I again tried to reach them but their customers service refused to discuss the expensive bill even when I provided them with the invoice and job numberI was told to only contact their manager MrVeraand after several attempts, when I got him and asked him to explain the bill and to find out when they are going to come back and fix all my damage walls and base board and floors, I was told to first pay bill that was sent and then they will send me another estimate of what it was cost for them to come backI questioned that because it was supposed to be part of their work restoration as I was told on the first night they came but they guy said no that it does not work that wayMain while, my insurance company prepared a check for the cost or bill they forwarded to them and send me the check to pay them and the next thing I knew was this manager now sent me another bill of $3,that it will cost them to come back to fix their damages they createdI paid them the intial $5,plus and they next thing is that the told me that they can no longer come out to fix anything that I should contact any handyman or another company to come and fix my damages that they createdMy advice to anyone out there trying to seek them for any type of restoration is to please run awaysThey are no goodthey look fancy in apperance buy fruedlentI had a very very bad experience with them and would not even want my enemy to have such please
Belfor was hired to do storm repair on our house almost years ago it took them a year to do what they called a completed jobthey hire fly by night contractors who give the absolute cheapest bid we still have water leaking in our garage roof and coming in under the walls of our back porch they have said the will not fix our porch due to the water leaking in is not there fault once they have your money they will not finish your house do not hire these scam artist if you do make sure the work is 100% complete before you pay
I think that they are in the business to cut corners to hire inexperienced workers to complete the workTherefore not good work is doneIt has taken way too long to make this restorationOver a year for a month jobLousy workmanship
To whom it may concern,The attached letter and complaint have been sent to the Arizona Registrar of Contractors for resolutionIt would be most appreciated if you would review the information and provide assistancetoward resolutionas well.The information concerns the Belfor USA Group,Inc., *** ** *** *** *** ** *** ** *** *** and it's representatives MrCraig M***, MrJason R*** and Mr.Kirk ***, and restoration services provided following a fire in our home here in Laveen, Arizona in November of 2015.We are most anxious to resolve the issues raised and have made many attempts to do so with MrJason R***; however, a lien on our property remains in effect In addition our repeated requests for additional information and closure of the project remain unanswered.MrR*** has acknowledged that the records of repairs made to our property during December and March are incompl