Signius Communications

Recently I have received a letter from the Revdex.com concerning my business The complaint was from June 22, with ID number [redacted] I apologize it has taken over business days for a response, but am certain we will be able to find a resolution to the complaint at this timeIn the summer of Additionally, below are suggestions on how to maintain your concrete Living in Wisconsin calls for many different factors that could negatively affect the cement, so here are some suggestions for ensuring your cement looks fantastic for many years to comeWe ask that no salt ever be used on your concrete, but it is crucial that you do not use salt for the first yearsWe cannot emphasize this point enoughSand is very safe to use on your concrete surface, this is recommended, especially for the first yearWe often see popping on driveways where people park their vehiclesOn a sunny day during the winter months the salt on the vehicle(s) will drip off the vehicle, and salt, being highly corrosive, will eat into the surface of the new concreteSalt overspray from the city/county plow trucks can also affect the concrete near the roadAnother highly corrosive material is fertilizer, so if you happen to spill or overspray fertilizer onto your driveway, please wash it off immediatelyWith your help on these few items, you greatly increase the life of your Concrete for many years to comePlease contact us ###-###-#### or email [redacted] if the crack grows and fits the criteria for our warranty, and we will replace the cement as soon as possibleWe are glad to hear you are mainly satisfied with your concrete and wish you the bestSincerely, [redacted] Morici Brothers Concrete [redacted]

Morici Bros Concrete bid this job before another contractor came out to repair the sunroomThe floor looked good at the time of bidVirgin concrete no spillsWhen we showed up a few months latter there was caulk and other things on the floorWe had to take extra time to try and remove the stainsThen we stained the floor and found more defectsTalked to the customer and said the whole floor would have to be polishedLots more moneyI said they should just tile the floor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]The business' response does not even address the matter which I referred to in my complaint. The Morici response was a general concrete maintenance paragraph - which doesn't address an existing crack whatsoever.The concrete that was poured, was a patioThere was NEVER a car parked on it and there NEVER was any salt sprinkled on it in to cause the cracking that has occurredThe two references stated in Morici's response regarding salt and cars parked on the concrete are irrelevant to my issue.Morici's response is unacceptable
Regards,
Lila ***

Recently I have received a letter from the Revdex.com concerning my business.  The complaint was from June 22, 2016 with ID number [redacted]. I apologize it has taken over 7 business days for a response, but am certain we will be able to find a resolution to the complaint at this time. In the summer...

of 201 Additionally, below are suggestions on how to maintain your concrete.  Living in Wisconsin calls for many different factors that could negatively affect the cement, so here are some suggestions for ensuring your cement looks fantastic for many years to come. We ask that no salt ever be used on your concrete, but it is crucial that you do not use salt for the first 3 years. We cannot emphasize this point enough. Sand is very safe to use on your concrete surface, this is recommended, especially for the first year. We often see popping on driveways where people park their vehicles. On a sunny day during the winter months the salt on the vehicle(s) will drip off the vehicle, and salt, being highly corrosive, will eat into the surface of the new concrete. Salt overspray from the city/county plow trucks can also affect the concrete near the road. Another highly corrosive material is fertilizer, so if you happen to spill or overspray fertilizer onto your driveway, please wash it off immediately. With your help on these few items, you greatly increase the life of your Concrete for many years to come. Please contact us ###-###-#### or email [redacted] if the crack grows and fits the criteria for our warranty, and we will replace the cement as soon as possible. We are glad to hear you are mainly satisfied with your concrete and wish you the best. Sincerely,   [redacted] Morici Brothers Concrete [redacted]

Morici Bros Concrete bid this job before another contractor came out to repair the sunroom. The floor looked good at the time of bid. Virgin concrete no spills. When we showed up a few months latter there was caulk and other things on the floor. We had to take extra time to try and remove the...

stains. Then we stained the floor and found more defects. Talked to the customer and said the whole floor would have to be polished. Lots more money. I said they should just tile the floor.