Siler License Agency Inc

Good morning,    Siler License Agency, Inc has been in business for over sixty years, and by no means would we  ever cheat anyone.  The fees collected through the credit card machine go directly to the State  Of Washington.  We do not see any of it, nor do we benefit...

from it in any way.  The credit card  machine is basically here for customer convenience.     The signs do read that any amount over $200.01 can be charged up to 3.5%.  I guess we  should have explained that better to Denise, and from now on we will.    We apologize for the inconvenience.    Sincerely,   Siler License Agency, Inc.  (206) 243-8222  (206) 243-8224 Fax

Complaint: [redacted]
I am rejecting this response because: This explanation differs from the explanation I was given while at Siler.  Based on their response, the signage must have been changed since my visit.  I have attached a copy of the sign that was posted when I purchased my tabs and when I returned to inquire.  The response I was given when I inquired was that the amount charged was "close enough" to what was posted on the sign.  When I submitted an inquiry to the DOI, I was advised the state does not receive this money, the state only receives the funds paid for the tabs.   
Sincerely,
Denise D[redacted]

Good morning,We have three of these posted at our work stations.  The reason the DOL said they make no money from this is because they don't.  All of the fees charged go to vital check the company that runs the credit card machine.The credit card machine is strictly a convenience, and it shows that on the sign.  Once again, we apologize for the inconvenience.  Sincerely,Siler License Agency, Inc.