Silver Creek Classics LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is reluctantly satisfactory to meIn regards to the matter, I accepted resolutionI am left with concerns to others that may use this business, due to my issues with this firm making me distrust any online companySincerely, [redacted]

Initial Business Response / [redacted] (1000, 6, 2016/02/18) */ Received business response via e-mail to Revdex.com from Scott [redacted] of Silver Creek Classics, 2-18: "Mr [redacted] contacted us about his complaint, we offered to buy the car back, since it did not have the transmission he wanted Mr *** refused our offerWe requested that he send us receipts for transmission swap and proof of the title transfer in his stateMr [redacted] refusedWe then received a call from someone claiming to be Mr***'s "attorney" stating that we would need to "subpoena" them if we wanted that information We believe we have made a good faith effort to resolve this complaint." Initial Consumer Rebuttal / [redacted] (4200, 8, 2016/02/23) */ Received subsequent response / counter-proposal from consumer, via e-mail to Revdex.comIncludes photos of repair invoices, title, engine -- will attached as separate 'More Info From Consumer' action steps Text of e-mail response reads as follows: "please forward this counter proposal to case # [redacted] (ref#19-96124785- [redacted] -7-1100) My offer still stands at $Its a far cry from what I have already invested! This vehicle arrived with oil leaks on the flatbed it had water inside the cab of vehicle and mild dew smell, from the front windshield leaking like a water feature and when I started the car up it smoked also or too......STOP due to the water damage to the floor boards I pulled the rug up to find day lite or the ground !! So therefore this is my last and final offer....TEXT QUOTES AND DATES AND TIME MR ***( SILVER CREEK ) 1/28/16@12:I was advised by my attorney not to forward any DOCS to MR***, now that I have eyes and documentation on this mater of deceit I'm forwarding pics and title of ownership and work that will be performed by a Mechanic with documentation, which Mr [redacted] as for 0n 2/3/@1:31pm Mr[redacted] replied earlier that same day @ 11:56pm His Mechanic drove the car and swore that it is a trans( deceit ) or someone is not telling the truth!! I could go on I think this is good enough Sincerely [redacted] ***" Final Consumer Response / [redacted] (3000, 19, 2016/03/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) Thanks to the Revdex.com for all of your help in this case Thank God I'm not the judge for the ratings on Silver Creek , because I would give them an F=for failure to comply to the consumers interest F= for advertisingAlso for the fraudulent words used against my friend and arbitrator ..D=for Defamation of character and on top of that Bob [redacted] you have insulted my intelligence too! I understand Mr [redacted] and Mr[redacted] of Silver Creek for there confusion of not understanding want the difference between a twoo speed transand a three speed trans.because you need to look at the product you are selling!! which brings me to my conclusion of this case, read the original complaint and Bob [redacted] confession on line #in his statement that he wrote to me at his lunch and signed it! Here is my final and last demand to you Silver Creek read the above attachment sent today the 14th of march, now don't be confused with the other attachments because one of those pics are from another truck of mineAgain this offer will double at the in of this week and a DEMAND LETTER will be sent out to Silver Creek also Silver Creek you need to donate some money to the Revdex.com for there time and efforts......NOTE: Call me (562) [redacted] for the wiring info to my account..Thanks for the help in this matter Revdex.com if Silver Creek responses to this last and final Demand I would be Honored to donate to your nonprofit organization Mr [redacted] Final Business Response / [redacted] (4000, 22, 2016/03/22) */ Received follresponse from Silver Creek Classics, via e-mail from Scott [redacted] : "Our offer remains at 'splitting the difference' of the original 'claim' of $1,and Mr [redacted] keeping the good transmission that he removed from the car Scott"

Response received via e-mail to Revdex.com, from Scott *** at Silver Creek Classics:"Our offer stands at $200. It is a very rare car and a good value at purchase price. Cost of shipping was half what he would have paid retail."

Received call from Scott *** at Silver Creek Classics, explaining that he / the business has attempted to reach out to Mr *** on a couple of different occasions to discuss potential resolutions, but has not received a return call to date.Silver Creek Classics asks that Mr *** contact Bob
*** at ###-###-#### to discuss.(Once this conversation has taken place, Mr *** can report back to Revdex.com as to whether he considers the matter resolved, or -- if not -- why he would ask them to reconsider their position.)

Received business response via e-mail from Scott J*** of Silver Creek Classics:
"Our response to case #
MrsC*** purchased this car on 11/9/and took delivery a few days laterShe has had the car for many months nowThe car is a 1964, years oldWe cannot be
responsible for issues that may develop months after purchaseWe always preform a basic safety/mechanical inspection before delivery and repair as neededThe car was as described when delivered to MrsC***
Scott J***
Silver Creek Classics
612-991-8090"

Received e-mail from consumer, outlining resolution reached with business: IN REGARDS TO OUR COMPLAINT WITH SILVER CREEK CLASSICS LLC, WE WERE ASSIGNED ID NUMBER ***ABOUT A CHEVY PICKUP C-10. IN CONVERSATION WITH THE OWNER BOB, WE REACHED AN AGREEMENT OF A SETTLEMENT
OF $2250.00. WE FEEL THIS IS SATISFACTORY FOR BOTH OF US. THANK YOU FOR YOUR PARTICIPATION FOR THE SETTLEMENT OF THIS CLAIM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is reluctantly satisfactory to me. In regards to the matter, I accepted resolution. I am left with concerns to others that may use this business, due to my issues with this firm making me distrust any online company. Sincerely, [redacted]

Initial Business Response /* (1000, 6, 2016/02/18) */
Received business response via e-mail to Revdex.com from Scott [redacted] of Silver Creek Classics, 2-18:
"Mr. [redacted] contacted us about his complaint, we offered to buy the car back, since it did not have the transmission he wanted.
Mr [redacted]...

refused our offer. We requested that he send us receipts for transmission swap and proof of the title transfer in his state. Mr. [redacted] refused. We then received a call from someone claiming to be Mr. [redacted]'s "attorney" stating that we would need to "subpoena" them if we wanted that information.

We believe we have made a good faith effort to resolve this complaint."
Initial Consumer Rebuttal /* (4200, 8, 2016/02/23) */
Received subsequent response / counter-proposal from consumer, via e-mail to Revdex.com. Includes photos of repair invoices, title, engine -- will attached as separate 'More Info From Consumer' action steps.
Text of e-mail response reads as follows:
"please forward this counter proposal to case #[redacted] (ref#19-96124785-[redacted]-7-1100)
My offer still stands at $1600.00 Its a far cry from what I have already invested!
This vehicle arrived with oil leaks on the flatbed it had water inside the cab of vehicle and mild dew smell, from the front windshield leaking like a water feature and when I started the car up it smoked also or too......STOP due to the water damage to the floor boards I pulled the rug up to find day lite or the ground !!
So therefore this is my last and final offer....TEXT QUOTES AND DATES AND TIME MR [redacted]( SILVER CREEK )
1/28/16@12:47 I was advised by my attorney not to forward any DOCS to MR. [redacted], now that I have eyes and documentation on this mater of deceit I'm forwarding pics and title of ownership and work that will be performed by a Mechanic with documentation, which Mr. [redacted] as for 0n 2/3/16 @1:31pm Mr.[redacted]
replied earlier that same day @ 11:56pm His Mechanic drove the car and swore that it is a 350 trans. ( deceit ) or someone is not telling the truth!!
I could go on I think this is good enough .
Sincerely [redacted]"
Final Consumer Response /* (3000, 19, 2016/03/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thanks to the Revdex.com for all of your help in this case.
Thank God I'm not the judge for the ratings on Silver Creek , because I would give them an F=for failure to comply to the consumers interest F= for false
advertising. Also for the fraudulent words used against my friend and arbitrator ..D=for Defamation of character and on top of that Bob [redacted] you have insulted my intelligence too! I understand Mr. [redacted] and Mr.[redacted] of Silver Creek for there confusion of not understanding want the difference between a twoo speed trans. and a three speed trans.because you need to look at the product you are selling!! which brings me to my conclusion of this case, read the original complaint and Bob [redacted] confession on line #6 in his statement that he wrote to me at his lunch and signed it!
Here is my final and last demand to you Silver Creek read the above attachment sent today the 14th of march, now don't be confused with the other attachments because one of those pics are from another truck of mine. Again this offer will double
at the in of this week and a DEMAND LETTER will be sent out to Silver Creek also Silver Creek you need to donate some money to the Revdex.com for there time and efforts......NOTE: Call me (562) [redacted] for the wiring info to my account..Thanks for the help in this matter Revdex.com if Silver Creek responses to this last and final Demand I would be Honored to donate to your nonprofit organization Mr. [redacted]
Final Business Response /* (4000, 22, 2016/03/22) */
Received follow-up response from Silver Creek Classics, via e-mail from Scott [redacted]:
"Our offer remains at 'splitting the difference' of the original 'claim' of $1,600 and Mr [redacted] keeping the good transmission that he removed
from the car.

Scott"

Response received via e-mail to Revdex.com from Scott [redacted] of Silver Creek Classics:In response to Mr. [redacted], the '73 Olds Cutlass that he purchased was advertised as a "rare factory A/C car." The car is a" factory A/C car". Mr [redacted] mentioned a couple of  items that he felt needed...

repair,we would be willing to send Mr. [redacted] $200 to take care of those items. Scott

I am rejecting this response because:
I purchased this car based on the description in the ad.Inline 5 of the ad, it is written, " Never abused, always maintained and pampered". In reality, this car was not well maintained and pampered. The AC Compressor, brackets and lines were all missing. The original air cleaner and vacuum reservoir were missing as well. Electrical lamp cord was used under the dash for wiring. The seatbelt on the drivers side was bolted straight down through the floor and is obviously not a factory installation. In line 6, it says, " Car was also ordered with color keyed sport mirrors and rear bumper guard". Both mirrors are not even Oldsmobile mirrors! The inside control on the drivers side can not be used. it is smashed against the dashboard because of incorrect installation.In line 10 of the ad it states, "Very fun to drive and show off right off our delivery truck". Upon delivery of the car, there were two fuel leaks, return line and the fuel pump. The parking break was inoperative and not even connected. The car had trouble making power, in fact the car was not drivable at all.Based on all of these lies, if I had been there in person to see this car, I would not have spent more than $5000. Being that they advertise themselves as a Classic Car shop, people assume that they are on the up and up and know what they are doing and selling. But it doesnt seem to be the case. It is amazing that the other complaints filed against this company are very similar to mine.

Received word via phone call from Scott [redacted] that Silver Creek Classics has agreed to Mr [redacted]'s counter-proposal of $400, and will be mailing a check to him at the address he has provided.

In 5/18 e-mail, consumer indicates acceptance of resolution reached with business:"WE FEEL THIS IS SATISFACTORY FOR  BOTH OF US."