Silver Lake Dental

Review: This dental office promised to accept my medicaid insurance but then charged me full price after services were rendered. When I informed the office that I no longer wished to be a customer and requested that my x-rays be sent to me (that I paid for in full), the office refused. I believe that this amounts to theft. I would like to have my x-rays mailed to me at the address I have included with this complaint. Thank you.Desired Settlement: Refund for x-rays, or mail x-rays to me at: [redacted]

Business

Response:

see attached

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I do not wish to have the dental office submit my dental x-rays to another dental office. Please have Silver Lake Dental mail my dental x-rays directly to me at: [redacted]

Regards,

Business

Response:

Please see attached

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,