Silver Star Motors

Tell us why here We have already refunded this deposit today $1,(one thousand dollars) has been refunded back to the [redacted] ending in ***.We apologize for any delay.?

My experience here was dreadful. To begin with, I had my '06 Audi diagnosed which costed $95, and my regret is having paid that. First of all, the mechanic was unable to provide a copy of the codes because of "technical difficulties". Secondly, after having paid for the diagnostic, I was told that the codes were cleared. I was then told to change my gas cap and to then drive it for another 40-60 miles to see if the same codes reappear. Although I did change my gas cap, I was not willing to take the risk of possibly damaging my newly bought vehicle. In addition, the mechanic said the software he used to diagnose my Audi had not specified clearly of what maintenance needed to be taken care of. As a result, I seeked a second opinion immediately, and was told that the codes should not have been cleared because the second diagnostic will be ineffective. Thirdly, the waiting area was disastrous. For instance, their was paper, pens, and etc. cluttered on the counter, the ceiling had water stains and missing ceiling boards, the couch was old and dusty, and there was no a/c... It looked like a dump. Lastly, the mechanic did not appear knowledgeable with anything he was doing there, and in my opinion, I don't understand how he qualifies for this job description. In general, I would not recommend nor come to this shop again, especially since it will fail during inspection.

Oh, and in case you may be wondering... If I had taken the advice of this so called mechanic, I would have ruined my engine because my timing belt was severely worn that it was God protecting me from it snapping off on me while driving. Also, the camshaft was so bad that there were metal pieces flowing into the fuel pump. After the previously mentioned parts that required immediate attention got taken care of, I have driven it about 100 miles and there's no check engine light on, yet.

I truely hope my shared experience and information helps you to reconsider about this place.

Very professional. Saved old parts for me, and also took multiple pictures to show actual work progress my European vehicle hasn't ran better

My experience here was dreadful. To begin with, I had my '06 Audi diagnosed which costed $95, and my regret is having paid that. First of all, the mechanic was unable to provide a copy of the codes because of "technical difficulties". Secondly, after having paid for the diagnostic, I was told that the codes were cleared. I was then told to change my gas cap and to then drive it for another 40-60 miles to see if the same codes reappear. Although I did change my gas cap, I was not willing to take the risk of possibly damaging my newly bought vehicle. In addition, the mechanic said the software he used to diagnose my Audi had not specified clearly of what maintenance needed to be taken care of. As a result, I seeked a second opinion immediately, and was told that the codes should not have been cleared because the second diagnostic will be ineffective. Thirdly, the waiting area was disastrous. For instance, their was paper, pens, and etc. cluttered on the counter, the ceiling had water stains and missing ceiling boards, the couch was old and dusty, and there was no a/c... It looked like a dump. Lastly, the mechanic did not appear knowledgeable with anything he was doing there, and in my opinion, I don't understand how he qualifies for this job description. In general, I would not recommend nor come to this shop again, especially since it will fail during inspection.

Oh, and in case you may be wondering... If I had taken the advice of this so called mechanic, I would have ruined my engine because my timing belt was severely worn that it was God protecting me from it snapping off on me while driving. Also, the camshaft was so bad that there were metal pieces flowing into the fuel pump. After the previously mentioned parts that required immediate attention got taken care of, I have driven it about 100 miles and there's no check engine light on, yet.

I truely hope my shared experience and information helps you to reconsider about this place.