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Silver State Electric

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I called Silver State Electricat 2765 Highway 50 in Carson City and told them the job I had to be done. They said it would be $200. I said fine and scheduled and appointment. The worker came and spent two hours putting new lights in two bathrooms. We already had the old lights out and all he had to do was hang the new ones! The bill he gave my husband was $300!!!! My husband paid it without question because he didn't know what I'd been told. They also charged a $30 SERVICE FEE that was never mentioned when I made the appointment! I called Silver State and asked what they charged an hour and was told $85.00.At that price with the $30 service fee the amount is $200. I then told them that we were over charged because their installer was only here for two hours. And I asked about the $30 service fee that was never mentioned!! Apparently they have untrustworthy employee's because he told them he was here three hours which was a downright lie! After much argueing they said they would split the difference and send me a check for $42.50....which I NEVER got! And it's been over a month! Just today....weeks after the job..... I talked to the owner who said "Did you turn us into the Revdex.com? Why would I pay you for turning us into the Revdex.com?" I told him I hadn't done it yet and was he sending me the check? He just kept saying, "Don't threaten me! Don't threaten me!" I saw I was getting nowhere so I hung up and filed this claim. I am 63 years old and don't deserve (nor does anyone) to be treated that way by a business that you hired. Please be aware of this business if you are looking for electrical work or have people there with you that can witness how long the job takes. This owner told me it was my word against theirs! BEWARE!!!Product_Or_Service: install bathroom lightDesired Settlement$42.50 they said they would reimburse meBusiness Response We were at the[redacted] home for 2.75 hours with a rate of $85 per hour per man. We discussed the service fee's over the phone, unfortunately there was a communication error along the way. We will be sending a refund of $42.50, which is what [redacted] requested.

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Description: Electric Companies

Address: PO Box 21223, Carson City, Nevada, United States, 89721-1223

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