Silvergen Inc

Our computer ate itself several times this year and last
Our UPS tracking data was also lost
UPS was kind enough to research for usWe found one package we thought was shipped to *** wasn’t
Recently *** and I had discussionWe resolved the issue and shipped the missing item to her
We are
now on good terms
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

I fouled up.  I apologize for anyerror. We’ll mail them tomorrow. I hope this helps you. Best regards, Trem W[redacted]@silvergen.comwww.silvergen.com     From: [redacted] [mailto:[redacted]@netscape.net]Sent: Thursday, September 10, 2015 12:21...

PMTo: [redacted]@silvergen.comSubject: Re: SilverGen Inc. Order Confirmation ([redacted]) No Trem, it doesn't help. I even got them out of the plastic bagthey came in. There are only 2 electrodes out of 4.  Thnaks, [redacted]-----OriginalMessage-----From: SILVERGEN <[redacted]@silvergen.com>To: '[redacted]' <[redacted].net>Sent: Thu, Sep 10, 2015 3:16 pmSubject: RE: SilverGen Inc. Order Confirmation ([redacted])Hi [redacted], Thanks for your inquiry.I was the one that packaged and sentthe order.Many times the electrodes sticktogether because they are identical.  Please look again to see if they arestuck together. I hope this helps you. Best regards, Trem W[redacted]@silvergen.comwww.silvergen.com    From: [redacted][mailto:[redacted].net] Sent: Thursday, September 10, 2015 7:06 AMTo: [redacted]@silvergen.comSubject: Re: SilverGen Inc. Order Confirmation ([redacted]) Hi,  I ordered and paid for 2 (two) sets of electrodes, but receivedonly one. Receipt in the envelope was for two sets. Where is the second set? Thanks, [redacted]-----Original Message-----From: SilverGen Inc. <[redacted]@silvergen.com>To: [redacted] <[redacted].net>Sent: Fri, Sep 4, 2015 7:21 pmSubject: SilverGen Inc. Order Confirmation ([redacted])Hello, This is a confirmation of the following order that you placed usingour on-line shopping cart system. The order number is[redacted]. ----------------- START ORDER DETAILS --------------------- AddressDetails===============First Name             : [redacted]Last Name              : [redacted] CompanyName           : Email Address          : [redacted].netAddress             [redacted]           �...⇄ : FraminghamState                  : MAZip                    : 01701Country                : United States ofAmericaPhone                  : 6175272445Fax                    : 6175272445  Shippingaddress=================First Name             : [redacted]Last Name              : [redacted]CompanyName           : Address                : [redacted]                   : FraminghamState                  :MAZip                    : 01701Country                : United States of America   Products onorder=================Product Name                   --      Product Weight --        Product Qty *Price   --             Total Price ELECTRODES                        -          2 x $14.00             =              $28.00