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Silverheels Towing & Recovery

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Silverheels Towing & Recovery Reviews (2)

SilverHeel's unlawfully towed my car from an approved federal national parks parking lot. As I tried to come to an agreement with them they would not take my car out of their impound lot and I was forced to pay the amount of $230 to get my car out. After going back and forth with the sheriff there (which seems they have connections and scam people together) they would not return my money. Currently I am filing a class action lawsuit against SilverHeels Towing and also the County Sheriff's Office.

Silverheels Towing, P.O. Box 2199, Fairplay, Co 80440Complaint# [redacted] To whom it may concern, Mr [redacted] parked his vehicle for 72 hrs in a parking lot on top of [redacted] Pass Colorado State Highway 9. There are posted snow removal signs. Colorado Department of Transportation contacted... Colorado State Patrol to have vehicle removed. We are contracted with CSP to perform this service among others. We have contracted rates with CSP for all the services we provide for them, the $230.00 bill is our contracted rate. When Mr [redacted] contacted us a few hours after we towed the vehicle he was very combative and repeatedly cursed at us. We explained the situation to him at that moment, he continued to curse and told us he was going to sue us, CSP and CDOT before he even retrieved his vehicle from our lot. He stated that his 2014 Mercedes was not equipped for winter driving conditions so he just left it there. We tried in vain to explain that this is our job and we did not just randomly drive up the pass and tow his car, we are contracted to perform a service and we did so. Mr [redacted] has since filed suit against us in Jefferson County in the amount of $1230.00. Mr [redacted] states in his complaint that he has contacted the County Sheriff's Office, let me Just clarify the Park County Sheriff's Office was not involved in this situation, This was CSP and CDOT. Mr [redacted] stated to us on the phone that he was suing us first because suing the state of Colorado would take months. SincerelyApril S [redacted] , President

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