Sim Supply, Inc.

I am rejecting this response because:
They should have never advertised this item. It is still advertisement. It is the responsibility of the seller to ensure the proper products are put on the website. They need to work something out with Walmart.com because I ordered a camera and paid for a camera it shows that camera was delivered to me but we do not have a camera

[redacted] a Sears customer purchased this item via Sears.com on April 23, 2017, and was fulfilled via SIM Supply, Inc, and delivered on the April 26.  The product is listed on Sears as a 48" plant liner, which can be reviewed at this URL...

http://www.sears.com/sim-supply-inc-sim-supply-inc-hb1319-48cc/p-SPM7971950507 Per the FedEx tracking [redacted] the item arrived undamaged, and as described.  In addition, we have no record in our system regarding an attempted contact from the customer, which leads us to the conclusion that this person spoke with a Sears customer service representative.  In these instances, the customer is required to return the items to us, so that we may issue a refund.  The customer has not arranged for a return, nor have we received the item back.  Here is Sears return policy governing these questions. http://www.sears.com/en_us/customer-service/policies/sears-store-returnpolicy.ht...⇄ We are willing to issue a full refund to the customer provided they follow the return procedures. Thank you SIM Supply Customer Support [email protected] ###-###-####

The transaction took place on the Walmart marketplace and per the Walmart terms, your sole remedy is to return it in unused condition, for a full refund.  You can read these terms as stated on their site.   Walmart and our customers post a variety of material on the Walmart Sites including without limitation, merchandise information, product descriptions, reviews, comments, health and prescription information, and In Store Now information (collectively, “Materials”).  The Materials that appear on the Walmart Sites are for educational and informational purposes only.  Despite our efforts to provide useful and accurate information, errors may appear from time to time.  Before you act on information you have found on the Walmart Sites, you should confirm any facts that are important to your decision.  Walmart and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on the Walmart Sites.  Walmart is not responsible for, and cannot guarantee the performance of, goods and services provided by our advertisers or others to whose sites we link.  Product information contained on the Walmart Sites may be different from information contained on the product materials due to manufacturer changes.  If you find a product is not as described, your sole remedy is to return it in unused condition (excluding products that are not eligible for return).

We apologize for the inconvenience caused on your wife’s birthday.  We acknowledge the recent issue with the purchase from Walmart.com which was caused by an incorrect UPC code being associated with our item.  We immediately refunded the purchase, sent out an email to all of Walmart’s...

customers that had been effected, and sent out prepaid return labels.  In addition, we removed the item from the marketplace.  We are not able to fulfill your order as we do not sell Canon Digital Cameras.