Simmons Management Group

In response to the customer complaint involving Billing or Collection issues, A homeowner at the community known as [redacted] submitted paperwork for reimbursement by his community for common area damages that the homeowner personally paid for.The Simmons Management Group (aka SIGMA Real Estate Services) is the communities managing agent, and to clarify the reimbursement is due from [redacted] not SiGMA Real Estate ServicesAll documentation that was submitted to the managing agent was forwarded to the Board of Directors of [redacted] SIGMA is working with the Board of Directors to reimburse this homeowner.As of today, the homeowner account is in collections and is not currentThis homeowner should contact legal counsel to have their account released and returned to active statusCouncil representing the association on this collection mater is The Law Offices of Gregory A [redacted] Annapolis, MD [redacted] .Sincerely,Constantine A [redacted]

In response to the customer complaint involving Billing or Collection issues, A homeowner at the community known as [redacted] submitted paperwork for reimbursement by his community for common area damages that the homeowner personally paid for.The Simmons Management Group (aka SIGMA Real Estate Services) is the communities managing agent, and to clarify the reimbursement is due from [redacted] not SiGMA Real Estate ServicesAll documentation that was submitted to the managing agent was forwarded to the Board of Directors of [redacted] SIGMA is working with the Board of Directors to reimburse this homeowner.As of today, the homeowner account is in collections and is not currentThis homeowner should contact legal council to have their account released and returned to active statusCouncil representing the association on this collection mater is The Law Offices of [redacted] Annapolis, MD [redacted] .Sincerely,Constantine A [redacted] President, SIGMA Real Estate Services

August 19, As a follow up to out response correspondence dated August 15, 2014, it has been found that the address of concern is [redacted] , MD ***, concerning a main plumbing valve repairOn July 18, 2014, management sent a certified plumber to the unit to inspect the water leak and found that the leaking pipe is originating from a pipe that only services **& [redacted] of [redacted] ***'s unitManagement sent and email to [redacted] advising that the repairs are the unit owners responsibility on July 28, On August 5,management sent a follow up email to [redacted] to confirm if they would still like for management to send out a plumber for repairs, and if so, any costs incurred will be at the owners’ expense in accordance to the By-Laws Article XIVSection 4, Duty to Maintain, [redacted] responded the same day advising they will have their own plumber make repairs but also found that their units’ main shut off valve broke due to water pressureTherefore the main shut off valve that will be affecting neighboring units will need to be shut off in order to complete full repairManagement requested the date and time their plumber will be scheduled so that management can send a notice out to all owners s who will be affected with the water shut off, providing at least (72) hours of noticeManagement also asked [redacted] to keep in mind the work will have to be scheduled after 9:a.mand completed by 4:00pm considering this is the time owners will most lively come home from work to cook dinner etc, As of today's date, we have not received a date from the owner on when their plumber is scheduled for repairsOur company does not take owners concerns lightly and does what we can to ensure our property managers meet and exceed their roles and responsibilities as well as keeping owners informed of what the Association’s and Owner's responsibilities are in accordance to the Association’s governing documents1We hope this information helps you to conclude that management has done what we can to communicate with the [redacted] family in resolving this matter and has met out fiduciary dutyPlease do not hesitate to give me a call at ###-###-####should you have any questions regarding this matterRegards,PresidentTaunya M

I appreciate that my claim has been sent to the board of directorsI have not paid my condo fees for the past few months because Simmons is now months overdue in paying my claim I would like to know exactly when I will be reimbursedSimmons has been delinquent and promising my reimbursement now for several months and I need to have them pay for the damages before I seek legal actionI am assuming that since this has been presented to the board, that I will be paid in days ??? Complaint: [redacted] I am rejecting this response because: I appreciate the responseI have not paid my dues for the past few months because Simmons has been promising me this money for several months nowLuckily I have not hired a lawyer or submitted late feesI would like to know exactly when I will be paidI will be more than happy to become up to date on my dues when I receive my check Regards, [redacted] ***