Complaint: [redacted] I am rejecting this response because: To date they have NOT finished putting in the fence per our contract!! Regards, [redacted] ***
In response to your letter regarding complaint id [redacted] On August 14, [redacted] went there and installed barbed wire per customer request and as of that date the contract was completed and file was closed out
Complaint: ***I am rejecting this response because: he was
provided with a survey which clearly shows my property line on the left side of my house was set 27'4" away from the house. See Exhbit A. He knew where the property line was because his plan calls for the left side of the fence to be installed 26'8" away from the house. His plan also calls for the fence to run toward the rear of the property in a straight line. See Exhibit B. If he built the fence in accordance with his plan, there would not be a problem. Instead, he started the left side of the fence on my property but failed to keep it running on a straight line. See photo attached. This is why the rear portion of the left side of the fence encroaches upon my neighbor's property. See Exhibit C. Bad craftsmanship is one thing, but lying about being provided documents is borderline fraud. I am confident the Revdex.com will do the right thing and retract its accreditation to this company. Thank you for your time and attention to this matter.Regards,*** ***
Complaint: ***I am rejecting this response because: we saw that the left side of the fence had a bend to it but were willing to overlook it so long as it was on our property. My home was new construction and the lot to the left of my house was not yet purchased. This issue laid dormant because we did not know that the fence was built on someone else's property until my neighbors purchased that property. Is K & J insinuating that we would have consented to a fence being built upon our neighbor's property? This is a real shame that they are fighting an obvious case of faulty worksmanship. I will make sure of it that all of my neighbors are informed of my experience so that they cannot take advantage of anyone else.Thanks to the Revdex.com for any assistance you can give me.Regards,*** ***
We just received this complaint today and they are on the service schedule for tomorrow, Friday 11/for their service issues to be completedPlease follow up with customer and close this complaint out Thank you
Response:
I just sent respond for this complaint, but I wanted to add that after
the installation was completed, the customers walked the job with the crew chief and was happy with everythingThey signed the quality control sheet stated that and also paid the final paymentWe will be there tom, Friday 11/to complete service Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
PS-The company is at my house as we speak. I do not want this complaint closed until I see the final result of their workAlong with the other problems that I had with my fence, just this Sunday a portion of the fence wound up in my alley way. So please do not close out this complaint until I see the result of their workman ship. Thank you
In response to your letter regarding complaint id [redacted]. On August 14, 2014 [redacted] went there and installed barbed wire per customer request and as of that date the contract was completed and file was closed out.
I just read his response to our response. That is not true. We installed him April 24, 2013, if this was an issue and not on his property that why wait over a year to contact us and he signed off on the quality control sheet and paid in full after the installation. We were never given a survey and installed fence per customer. Please update this Thank you
We walked the job with the costumer in the am of the installation and at that time the costumer did not have the survey and we installed the fence as per costumers request. We are willing to move fence, but there will be a charge of $200
Complaint: [redacted] I am rejecting this response because: To date they have NOT finished putting in the fence per our contract!! Regards, [redacted] ***
In response to your letter regarding complaint id [redacted] On August 14, [redacted] went there and installed barbed wire per customer request and as of that date the contract was completed and file was closed out
Complaint: ***I am rejecting this response because: he was
provided with a survey which clearly shows my property line on the left side of my house was set 27'4" away from the house. See Exhbit A. He knew where the property line was because his plan calls for the left side of the fence to be installed 26'8" away from the house. His plan also calls for the fence to run toward the rear of the property in a straight line. See Exhibit B. If he built the fence in accordance with his plan, there would not be a problem. Instead, he started the left side of the fence on my property but failed to keep it running on a straight line. See photo attached. This is why the rear portion of the left side of the fence encroaches upon my neighbor's property. See Exhibit C. Bad craftsmanship is one thing, but lying about being provided documents is borderline fraud. I am confident the Revdex.com will do the right thing and retract its accreditation to this company. Thank you for your time and attention to this matter.Regards,*** ***
Complaint: ***I am rejecting this response because: we saw that the left side of the fence had a bend to it but were willing to overlook it so long as it was on our property. My home was new construction and the lot to the left of my house was not yet purchased. This issue laid dormant because we did not know that the fence was built on someone else's property until my neighbors purchased that property. Is K & J insinuating that we would have consented to a fence being built upon our neighbor's property? This is a real shame that they are fighting an obvious case of faulty worksmanship. I will make sure of it that all of my neighbors are informed of my experience so that they cannot take advantage of anyone else.Thanks to the Revdex.com for any assistance you can give me.Regards,*** ***
We just received this complaint today and they are on the service schedule for tomorrow, Friday 11/for their service issues to be completedPlease follow up with customer and close this complaint out Thank you
Response:
I just sent respond for this complaint, but I wanted to add that after
the installation was completed, the customers walked the job with the crew chief and was happy with everythingThey signed the quality control sheet stated that and also paid the final paymentWe will be there tom, Friday 11/to complete service Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
PS-The company is at my house as we speak. I do not want this complaint closed until I see the final result of their workAlong with the other problems that I had with my fence, just this Sunday a portion of the fence wound up in my alley way. So please do not close out this complaint until I see the result of their workman ship. Thank you
We completed her service issues as requested and file is closed out.
In response to your letter regarding complaint id [redacted]. On August 14, 2014 [redacted] went there and installed barbed wire per customer request and as of that date the contract was completed and file was closed out.
I just read his response to our response. That is not true. We installed him April 24, 2013, if this was an issue and not on his property that why wait over a year to contact us and he signed off on the quality control sheet and paid in full after the installation. We were never given a survey and installed fence per customer. Please update this Thank you
Complaint: [redacted]
I am rejecting this response because: To date they have NOT finished putting in the fence per our contract!!
Regards,
[redacted]
We walked the job with the costumer in the am of the installation and at that time the costumer did not have the survey and we installed the fence as per costumers request. We are willing to move fence, but there will be a charge of $200