Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Thursday, August 13, 6:PM To: drteam Subject: Hello my name is ***.m[redacted] .Jr I filed a complaint against first choice magazine club complaint# [redacted] we had settled for to get a full refund I have not received anything in the mail from first choice magazine club could you please find out how long this will take thank you very much for all your help yours truely ***[redacted] [redacted] .jr Regards,
Re: Complaint # [redacted] , [redacted] M [redacted] Dear Sir/ Madam: Thank you for taking the time to forward Mr [redacted] ’s information regarding his subscription service with First Choice Magazine Club I have reviewed our files, which indicate that Mr [redacted] was contacted by a representative from our sales division on December 16, regarding a trial membership to a group of magazines of his choice for a one-time charge of $We also explained to Mr [redacted] that if he did not wish to continue his membership after the trial period to contact our office at [redacted] and he would not be chargedWe further explained that if he chose to continue his membership he would be charged $a month and could cancel at any time by contacting customer service at the toll free number above Our records do not show any evidence of Mr [redacted] contacting our office to request cancellation or otherwise until nowIt is certainly not our intention to continue a service unwanted by Mr [redacted] ; accordingly, his account reference number [redacted] has been canceledIn addition, a full refund has been issued back to Mr [redacted] ’s credit card as he requested and in an effort to promote customer goodwillWe ask that Mr [redacted] allow up to seven business days for the monies to post to his accountA letter confirming the cancellation has been sent to Mr [redacted] for his records and we will not contact him again Please convey our apologies to Mr [redacted] for any inconvenience this may have caused Very Truly Yours, [redacted] Director of Compliance and New Projects
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Sent: Thursday, August 13, 6:PM To: drteam Subject: Hello my name is ***.m[redacted] .Jr I filed a complaint against first choice magazine club complaint# [redacted] we had settled for to get a full refund I have not received anything in the mail from first choice magazine club could you please find out how long this will take thank you very much for all your help yours truely ***[redacted] [redacted] .jr Regards,
Re: Complaint # [redacted] , [redacted] M [redacted] Dear Sir/ Madam: Thank you for taking the time to forward Mr [redacted] ’s information regarding his subscription service with First Choice Magazine Club I have reviewed our files, which indicate that Mr [redacted] was contacted by a representative from our sales division on December 16, regarding a trial membership to a group of magazines of his choice for a one-time charge of $We also explained to Mr [redacted] that if he did not wish to continue his membership after the trial period to contact our office at [redacted] and he would not be chargedWe further explained that if he chose to continue his membership he would be charged $a month and could cancel at any time by contacting customer service at the toll free number above Our records do not show any evidence of Mr [redacted] contacting our office to request cancellation or otherwise until nowIt is certainly not our intention to continue a service unwanted by Mr [redacted] ; accordingly, his account reference number [redacted] has been canceledIn addition, a full refund has been issued back to Mr [redacted] ’s credit card as he requested and in an effort to promote customer goodwillWe ask that Mr [redacted] allow up to seven business days for the monies to post to his accountA letter confirming the cancellation has been sent to Mr [redacted] for his records and we will not contact him again Please convey our apologies to Mr [redacted] for any inconvenience this may have caused Very Truly Yours, [redacted] Director of Compliance and New Projects