Simply H2O

This store charges $deposit for a water bottle I have been patronizing this store for almost years and I had bottles to start with, each with a $bottle deposit This summer I got an extra bottle from them and paid the same $deposit I went to return empty bottle today as there are too many now but the store refuses to return my deposit money stating there is a new policy from January that they are not accepting bottle returns Their so-called "policy" is a notice pinned over the cash counter I pointed out to the clerk that if their new policy was out this year, why didn't they tell me just a few months ago that I was not paying a $deposit but I was actually "buying" an empty? This store never gave customers notice or anything in writing regarding their "policy" In fact this store never give customers a receipt It's either cash-and-carry or they take cash advance-pay in return for a discount I talked to the clerk to no avail; I even talked to the own

This store charges $deposit for a water bottle I have been patronizing this store for almost years and I had bottles to start with, each with a $bottle deposit This summer I got an extra bottle from them and paid the same $deposit I went to return empty bottle today as there are too many now but the store refuses to return my deposit money stating there is a new policy from January that they are not accepting bottle returns Their so-called "policy" is a notice pinned over the cash counter I pointed out to the clerk that if their new policy was out this year, why didn't they tell me just a few months ago that I was not paying a $deposit but I was actually "buying" an empty? This store never gave customers notice or anything in writing regarding their "policy" In fact this store never give customers a receipt It's either cash-and-carry or they take cash advance-pay in return for a discount I talked to the clerk to no avail; I even talked to the own