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Simply Virutal, LLC

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Reviews Simply Virutal, LLC

Simply Virutal, LLC Reviews (15)

We reached out to the customer to bring the bike in and we would file a supplement to correct remaining issues, that were not actually part of the accident but the insurance agreed to fix after we called them to follow upthe bike was painted as requested at the timethe speedometer because had to be replaced and we could not retrieve mileage had to start on no mileswe will fix the bike if the customer will return to usthe runability issues were not part of the wreck but we will fix n/c if the customer will return to the shop

We reached out to the customer to bring the bike in and we would file a supplement to correct remaining issues, that were not actually part of the accident but the insurance agreed to fix after we called them to follow upthe bike was painted as requested at the timethe speedometer because had to be replaced and we could not retrieve mileage had to start on no mileswe will fix the? bike if the customer will return to usthe runability issues were not part of the wreck but we will fix n/c if the customer will return to the shop

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Harley Davidson of Wausau stated that I could bring my bike back at my chargeAnd the running issue was stated in the start of W/O by Harley Davidson of WausauAlso no mention to fix issues of taillight which was broken by their technician nor the hole in the seat which was not there upon my delivery of bike to them and on the opposite side to the collision Also I can prove with email sent to *** on April 6th when I delivered the bike with my wife *** who sent the email of new paint scheme sent to *** on 4/6/as he stated it would decrease the cost of the insurance claimIt states right in the w/o submitted idle and throttle issues along with every thing elseI also brought them another speedometer with recorded mileage to have a recorded speedometer with all mileage but was instructed it was not needed as when they plugged the new speedometer in it would record the correct mileageW/O Initialed by JPOThey have made mistakes in every aspect of this $botched repair on custom that they stated they should have totaled even though I cared extra insurance to cover all the custom features on my motorcycle and treated me so unfairly how am I to trust that they will fix all the issues I am currently experiencing? If it is agreed to fix all issues I currently have and to give me the receipt to return the parts I can not use in a timely fashion I will agree to take my bike back to them
Regards,
*** ***

I am done with HD of WausauI can't afford to have my bike more in disrepair then it is alreadyThey are now making claims against meThere are no words for the horrible experience I have had in this whole affairI usually put miles on my motorcycle a yearThis year 31.***

[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Harley Davidson of Wausau stated that I could bring my bike back at my chargeAnd the running issue was stated in the start of W/O by Harley Davidson of WausauAlso no mention to fix issues of taillight which was broken by their technician nor the hole in the seat which was not there upon my delivery of bike to them and on the opposite side to the collision Also I can prove with email sent to *** on April 6th when I delivered the bike with my wife *** who sent the email of new paint scheme sent to *** on 4/6/as he stated it would decrease the cost of the insurance claimIt states right in the w/o submitted idle and throttle issues along with every thing elseI also brought them another speedometer with recorded mileage to have a recorded speedometer with all mileage but was instructed it was not needed as when they plugged the new speedometer in it would record the correct mileageW/O Initialed by JPOThey have made mistakes in every aspect of this $botched repair on custom that they stated they should have totaled even though I cared extra insurance to cover all the custom features on my motorcycle and treated me so unfairly how am I to trust that they will fix all the issues I am currently experiencing? If it is agreed to fix all issues I currently have and to give me the receipt to return the parts I can not use in a timely fashion I will agree to take my bike back to them
Regards,
*** ***

we have to contact the insurance as the refund of moneys on a wreck repair gets returned to the insurance, because they are the ones that paidand we issued you a check for 721.37, not the you put in your last emailwe repaired run ability issues that were never part of the wreck repair at our expense, the customer knew it had issues and did not inform us of such before the wreck repair, a diaphragm does not go bad overnight it had been bad for some time

I am done with HD of WausauI can't afford to have my bike more in disrepair then it is alreadyThey are now making claims against meThere are no words for the horrible experience I have had in this whole affairI usually put miles on my motorcycle a yearThis year 31.***

We reached out to the customer to bring the bike in and we would file a supplement to correct remaining issues, that were not actually part of the accident but the insurance agreed to fix after we called them to follow upthe bike was painted as requested at the timethe speedometer because had to
be replaced and we could not retrieve mileage had to start on no mileswe will fix the bike if the customer will return to usthe runability issues were not part of the wreck but we will fix n/c if the customer will return to the shop

We have the Storage program posted all over the store and a month ago we sent letters to storage customers asking for a minimum of days notice for bike pickup out of storage, we have to do spring check over wash and get ready to leavewe cannot get these units out on a minute notice

We have the Storage program posted all over the store and a month ago we sent letters to storage customers asking for a minimum of days notice for bike pickup out of storage, we have to do spring check over wash and get ready to leavewe cannot get these units out on a minute notice

We reached out to the customer to bring the bike in and we would file a supplement to correct remaining issues, that were not actually part of the accident but the insurance agreed to fix after we called them to follow upthe bike was painted as requested at the timethe speedometer because had to
be replaced and we could not retrieve mileage had to start on no mileswe will fix the? bike if the customer will return to usthe runability issues were not part of the wreck but we will fix n/c if the customer will return to the shop

we have to contact the insurance as the refund of moneys on a wreck repair gets returned to the insurance, because they are the ones that paidand we issued you a check for 721.37, not the you put in your last emailwe repaired run ability issues that were never part of the wreck repair at our expense, the customer knew it had issues and did not inform us of such before the wreck repair,? a diaphragm does not go bad overnight it had been bad for some time

[A...

default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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