Sinclair-Oconee Homes of Dublin, Inc.

We had owner, [redacted] out for a quote on having several trees cut and stumps ground and one large oak trimmed. When he arrived, he gave us his quote and said he was ready to start work then and there, which we agreed to. That afternoon he and his crew cut down a large tree, several small trees and started on the removal of another large tree. We had to leave and when we came back they had done a great amount of work, although had not yet finished. The trees looked beautiful, but they had left limbs all over the yard. We called him and said that the trees looked great but we were disappointed in the limbs strewn all over, and he was very apologetic and said he would be back the following week to finish. He set up a day and time between 10 and 12. When that day arrived, he was late by about 3 hours, and I was pretty aggravated because we had appointments set up throughout the day, but once he got there, I asked him to grind the stump of a large tree that was not part of what he had included in his price. He told me he would do it but it would be extra. I then asked him if he would grind the stump instead of cutting down the final tree, and I was not that nice about it. I told him we had spent our budget on the trees and could not pay any more and that he had made us wait all afternoon. At that, he said he would do both, that I did not have to choose one instead of the other. He then proceeded to grind every stump in our entire yard, even ones that were not part of the original deal, cut up a huge tree trunk that had been down for years, and really did a wonderful job on everything. If we had not truthfully overspent our tree removal budget, we would have tipped him but we honestly did not have it to give. We will definitely continue to use him for our tree removal and trimming, which we have to do pretty much every year. He and his crew are super hard workers and do a really great job. He is very gentlemanly and respectful, as is his crew, The only thing I could fault him for is not calling to let us know he was going to be late. Otherwise, this was a perfect experience.