SingleSource Property Solutions LLC

Single Source obtained a certified appraisal from a local TN appraiser on August 21 and is supposed to pass that along to me (I paid for the appraisal) and my mortgage company. I have emailed 20+ times over the course of 3 weeks, and they have refused to pass along my appraisal.

The first week I emailed 4-5 times with no response, only to finally find out my representative was no longer employed. Since then I have been in contact with the VP of QC. He passed the buck to my mortgage company, who then turned around and confirmed that I will receive the appraisal directly from Single Source.

It has been 4 weeks since the appraisal inspection (Aug 11). The appraisal report was completed 3 weeks ago and Single Source confirmed that, yet I still have no appraisal in hand. As of the morning of August 12, they have emailed me and said they have to redo the entire process. I have requested a refund of my payment. Nothing has been delivered to me.

This has cost me time and money, as it's holding up a real estate agreement.