This is the worst company! We scheduled an in-home estimate through Home Depot, which originally was so easy to set upHowever, every interaction with this company afterwards was terrible!!! We never received a confirmation call prior to the date of our original estimateThe day of our estimates comes and they never showed upWe called the company to see what was going on and they said we "missed their confirmation call"WE NEVER RECEIVED A CALL! I asked them to confirm the date and time that they called and they said they couldn't see any record of them actually calling but "we always do so they must have forgot to notate it"After that, we rescheduled the estimateFinally we received a confirmation call the day beforeThe estimate date comes and they were suppose to be at our house at 6:p.mWe called the company at 6:p.mas no one called and no one was at our houseThey said the the job before us was running behind and it would be another 2-hours before the contractor could get there or we could rescheduleWe then rescheduled again for weeks later as they were booked upThis time we scheduled it for 10:a.mhowever we received the confirmation call the day before that they would need to reschedule us for 2:00p.mbut on the same day, due to a "Scheduling Conflict"THIS WAS THE THIRD TIME WE RESCHEDULED! 2:p.mcomes on the day of the estimate and guess what? THEY DON'T COME! At 2:we receive a call saying they won't be able to make it until 3:p.mTHIS WAS THE FOURTH TIME THEY WOUDL BE RESCHEDULING US! At this point we just cancelled everything as this is the worst service I have ever received by a company!
This is the worst company! We scheduled an in-home estimate through Home Depot, which originally was so easy to set upHowever, every interaction with this company afterwards was terrible!!! We never received a confirmation call prior to the date of our original estimateThe day of our estimates comes and they never showed upWe called the company to see what was going on and they said we "missed their confirmation call"WE NEVER RECEIVED A CALL! I asked them to confirm the date and time that they called and they said they couldn't see any record of them actually calling but "we always do so they must have forgot to notate it"After that, we rescheduled the estimateFinally we received a confirmation call the day beforeThe estimate date comes and they were suppose to be at our house at 6:p.mWe called the company at 6:p.mas no one called and no one was at our houseThey said the the job before us was running behind and it would be another 2-hours before the contractor could get there or we could rescheduleWe then rescheduled again for weeks later as they were booked upThis time we scheduled it for 10:a.mhowever we received the confirmation call the day before that they would need to reschedule us for 2:00p.mbut on the same day, due to a "Scheduling Conflict"THIS WAS THE THIRD TIME WE RESCHEDULED! 2:p.mcomes on the day of the estimate and guess what? THEY DON'T COME! At 2:we receive a call saying they won't be able to make it until 3:p.mTHIS WAS THE FOURTH TIME THEY WOUDL BE RESCHEDULING US! At this point we just cancelled everything as this is the worst service I have ever received by a company!