Sir Plasma Reviews (1)
Sir Plasma Rating
Description: Home Theater Equipment Providers
Address: 9005 Brook Garden Ct #102, Raleigh, North Carolina, United States, 27615-3756
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I was very excited about having my TV mounted over my fireplace. I thought [redacted] had done a good job initially and even had him install a wall mounted TV in my bedroom....that was until a few months later I had cable installed and discovered the truth.I had specifically asked [redacted] if he used a power bridge, which he affirmed. The power bridge product is up to electrical code and is standard in the industry. He lied and did not.Not only do I have 2 TVs with extension cords running through the wall, but one of them has a cheap, ungrounded, flimsy cord like those used for Christmas lights. He shoved the Tv cord in it and just wrapped electrical tape around the grounded part of my tv plug. I am very upset. This is a real fire hazard and he has put me at great risk. This could have voided my Homeowners Insurance (a fact that I had brought up when I asked [redacted] about how the installation would go) and left my home open to risks for fire.Product_Or_Service: Flat Screen TV mounted to WallDesired SettlementI compensated [redacted] for his time and the products used. The fact that cheap, thin, extension cords (seen at the Dollar Tree) were used and NOT products that were up to code (Power Bridge)I feel that I should receive a refund for the cost of the TV installs$180 paid on 2/13 (for one TV)$595 paid on 2/8 (For one TV and surround sound)I would like a refund of $360 for the 2 TV installations.