Guaranty Bank is responding to a complaint from [redacted] in regard to a debit card transaction and overdraft fee [redacted] , our Customer Service Operations Specialist, has tried to reach you by phone but he has not been successfulWhen you use your debit card, you must have enough money in the account when the purchase is madeIf there is not enough money in the account, you will incur overdraft feesOn 9/20/a debit card transaction for $posted to your accountThe balance in the account when it posted was $and you incurred one overdraft feeThe bank does not control when a debit card transaction postsAs a one-time customer courtesy this overdraft fee has been refunded to your accountWe ask you to consider the following alternatives to help you reduce or avoid overdraft fees going forward:-Opt out of the overdraft program for ATM and everyday debit card transactionsWhen you opt out these transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedYou can opt out at any branch location, via online banking or by calling ###-###-####, Option -Link a savings account to your checking account for automatic transfers to cover overdrafts at a cost of $per transfer.-Keep a current and accurate check/transaction register in which you record all your deposits and withdrawals
Guaranty Bank is responding to a complaint from [redacted] C [redacted] In the complaint [redacted] states that the bank is holding her checkA review of her account indicates that her check is not being heldThe bank has been trying to reach [redacted] by phone but has not been successfulWe need [redacted] to call [redacted] in our Customer Research Dept at ###-###-#### to confirm the transactions on 6/11/
I am not satisfied because it was a bank error I had more than enough money in my account when I paid for the hotelI would like the overdraft fees assessed to be returned immediately
Guaranty Bank is responding to a complaint we received in reference to your business checking account ***which was closed with monies owed on 5/9/ [redacted] our Senior Vice President of Operations spoke with you by phone in regard to this complaintThe Account Disclosure that you received when the account was opened provides information on when an overdrawn balance account is closed: Repaying an overdrawn balance If your account is overdrawn, you should bring that balance positive as soon as possible so you can avoid the Continuous Overdrawn FeeIf your account remains negative for consecutive calendar days the bank will close the accountWe do not show that a payment arrangement was made but you did make deposits to reduce the amount owedAs a customer courtesy the bank has provided a courtesy overdraft reversal of three $overdraft fees and you made a deposit to the account for the remaining balance of $on 5/18/Your account is paid in full and the Chex record has been removed
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint in regard to an overdraft feeWe have tried to reach [redacted] but have not been successful [redacted] incurred an overdraft fee due to spending more than he had available in the accountThere was $in the account and $was spent with debit card transactions which were authorized and there were not enough funds in the account when check #cleared, that is why an overdraft fee was chargedFor any questions, please call [redacted] at ###-###-####
Guaranty Bank tried to reach [redacted] by phone but the number appears to no longer be valid The bank sent [redacted] an email asking her to contact [redacted] at ###-###-#### so he can provide a better understanding of the situation and transaction history
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Funny how this lady calls me tells me it is all their fault and they have deplorable customer service at branch and main customer service problems and throws me under the bus with this drivel response I did not attempt to use the debit card for a period of daysthe check cleared within 3.All I received from Guaranty Bank was lie after lie after lie Telling me the check was fraudulentwhich led to a huge dispute with the writer of the check Nobody writes checks by hand anymore? Please.Yes I told her that account was inactive for quite some time as I do have other accounts I use Sorrythis is a horrible attempt at resolution even though this Kim B [redacted] seemed nice on the phone and apologetic Regards, [redacted]
Guaranty Bank is responding to a complaint from [redacted] in regard to a stop paymentBarb from our Claims Department tried to reach [redacted] by phone but was not successfulOur records show that [redacted] entered a stop payment for a debit card transaction in our Online Banking Stop a check systemDebit card transactions cannot be stoppedWe have refunded the Stop Payment feeOur Claims department contacted the company that processed the debit card transaction and they have the customer’s authorization for the transactionThis is a recurring debit card transaction which also posted to the account in March [redacted] would need to contact the company to cancel this recurring transactionAs a customer courtesy the bank has refunded the overdraft fees for this transaction and we apologize for the inconvenience the stop payment issue has causedIf you have any further questions, please contact Barb at [redacted]
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a your complaint regarding a request for a credit of one overdraft fee, a dispute you filed and a request to close your account [redacted] from our Customer Service Center has spoken with you by phone Your account has received a credit for a $overdraft fee and a $continuous overdrawn feeYour account was opted out of the overdraft program for ATM and everyday (non-recurring) debit card transactions on 8/20/as you requestedWhen you opt out these transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedThis does not apply to recurring debit card transactionsThe transactions for [redacted] Wellness Plans is a recurring debit card transaction.You filed a dispute on 8/17/in regard to transactions for [redacted] Wellness PlansAn investigation was performed and a response letter was mailed to you on 8/19/You indicated you would contact [redacted] in regard to the recurring debit card transactions.If you would like to close your account you will need to make a deposit to bring the account to a positive balance and then request to close the account at your local branch.If you have any other questions, please contact [redacted] at ###-###-####
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint from [redacted] in regard to overdraft fees due to an incorrect debit card authorization hold from Thrifty car rental [redacted] , our Customer Engagement Team Lead, contacted you in regard to this complaint [redacted] recalculated your available balance taking into account the correct authorization amount and you would have incurred overdraft fees but the transactions would have been within the CLEAR Coverage service grace zone and the fees would have been $instead of $You previously received a courtesy credit for one $overdraft fee on June 15thWe have also credited the difference between the $fee and the $fee which was $on June 20thThe bank strives to provide excellent customer service and when that does not happen we take prompt actionI want to thank you for bringing these issues to our attention and I also want to apologize for the inconvenience they have caused
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Thank you Revdex.com for all your help the full $was deposited to the account I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I only had a balance owing because I had all of these mysterious charges that were pinging my account and no one at the bank could tell me where there were coming fromAnd with those charges The bank was charging me $and then another charge for $and a seven dollar charge for each ping I was moving at the time of right before August and I did not receive any letters from them I don't know if it got lost at the post office or if they were ever send I did try to contact the bank three separate times at the home office to try and clear this up to no avail These charges however are not only out rages but bogus I appreciate your help in this matterAnd in regards to them selling off my account to some shark her to try and collect their own is ridiculous you only deal with the person that put the charge on your credit to get it off we all know that .respectfully [redacted] [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in btringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I will accept the resolution once I receive my $money order back that was mailed on 10/24/15.Your Customer Service Training is not very consistent from top to bottomWhen I contacted your group on9/9/15, your Customer Service group told me that $was owed on my account and that would close it outOn 10/10/15, I was told that I owed another $and that would close it outI sent a money order to close it, I should have been told at that time that I needed to send a notarized letterInstead I was charged another $So, I am very upset that your Customer Service group did not resolve the issue or do not have the authority to correct their mistakes when it is brought to their attention.Overall I can see the first $but not the $I was charged to my visa and not the second $I am retired in Texas and on a limited budgetI feel that your Customer Service group took advantage of me to make a profit.So please make it right!Thanks for the education!So once I receive the return of my money order
Guaranty Bank is responding to the complaint from [redacted] in regard to a night depositWe apologize for the issues you experiencedYou have been reimbursed for all the overdraft and return check/item fees that you incurred from June 27, through July 6, Shannon, our Regional Manager, also contacted you to let you know that the bank will also reimburse any charges you incurred for the returnsYou indicated you would send Shannon copies of the charges and once they are received we will credit your accountAgain we apologize
Guaranty Bank is responding to a complaint from [redacted] A [redacted] in regard to account [redacted] for [redacted] ***We apologize that we did not receive the initial letter requesting closure of the account that you sent in FebruaryYou faxed a copy of that letter which we received on 7/22/At that time the balance in the account was negative and a letter was sent indicating the balance was negative and could not be closed without bringing the balance positiveThe account was charged off after days overdrawnAfter reviewing your complaint and the information we received, we have provided credit for the service fees and the continuous overdrawn fee bringing the account balance to $and the account was closed on 1-29-We also notified PPS to remove this account and cease collection and updated the Chex System recordWe apologize for the inconvenience this has caused
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to the comments received 6/21/The detail regarding your transactions and available balance is provided belowThe check for $was deposited on Saturday June The check was on hold on Monday June 6, the business day after the deposit and the balance with the check hold and debit card authorization hold for $was $ You had available funds for the $transaction but did not have enough for the debit card transactions that posted on June in the amount of $10.95, $11.00, and $and you incurred overdraft feesThe overdraft fees were charged as disclosedYour direct deposit did not post to the account until June We recommend you consider opting out of the overdraft program for ATM and everyday debit card transactions to avoid overdraft fees on ATM and everyday debit card transactionsWhen you opt out these transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedYou can opt out at any branch location, via online banking or by calling ###-###-####, Option If you have any further questions, please contact [redacted] the Branch Manager at ###-###-####
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint from *** *** in regard to an overdrawn balance. On 3/2/the paper statement fee brought the account negativeThe paper statement fee was disclosed in the Account Disclosure that was
received when the account was openedThe account balance remained negative for days and a continuous overdrawn fee was assessed as disclosedThe bank has refunded the $continuous overdrawn fee and brought the account balance to $As of 3/29/this account is closed per ***’s request
Guaranty Bank is responding to the rejection from ***
***We apologize for the misinformation you receivedThe bank will pull
the phone calls Mr*** made to our Customer Service Center in regard to
this issue and we will address the service and misinformation issues with the Manager
and staffWe also wanted to let you know that our records show you will be
receiving a letter asking if you are using the account for business purposes
If you are not using the account for business purposes you can ignore this
letter Again we apologize for the misinformation and
inconvenience this has caused
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint from *** *** in regard to overdraft fees applied to her account over the holidayCatheryne from our Customer Service Center tried to reach *** by phone but was not successful
Your
account was overdrawn on May 23, and your deposit was received on May 26, You did not incur overdraft fees on pending transactionsTo avoid overdraft fees, you must have funds in your account at the time you use your debit card for a purchaseThe fees were charged as disclosed and there was not an error in the processing of the fees
You may want to consider opting out of the overdraft program for ATM and everyday debit card transactions to help reduce or avoid overdraft feesWhen you opt out ATM and everyday debit card transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedTo opt out call ###-###-####, Option *
Some other alternatives you may want to consider to help you reduce or avoid overdraft fees going forward include:Linking a savings account to your checking account for automatic transfers to cover overdrafts at a cost of $per transfer.Reviewing your transaction history and available balance on a regular basis in Online Banking at www.bestbank.com, or via our automated telephone banking system at ###-###-####You can also set email message alerts in Online Banking to alert you when your account balance is low.Keeping a current and accurate check/transaction register in which you record all your deposits and withdrawals to avoid overdraft situations
As a customer courtesy the bank has refunded - $overdraft fees which were credited to your account on 6/9/If you have any questions, please contact Catheryne at ###-###-####
Guaranty Bank is responding to a complaint from [redacted] in regard to a debit card transaction and overdraft fee [redacted] , our Customer Service Operations Specialist, has tried to reach you by phone but he has not been successfulWhen you use your debit card, you must have enough money in the account when the purchase is madeIf there is not enough money in the account, you will incur overdraft feesOn 9/20/a debit card transaction for $posted to your accountThe balance in the account when it posted was $and you incurred one overdraft feeThe bank does not control when a debit card transaction postsAs a one-time customer courtesy this overdraft fee has been refunded to your accountWe ask you to consider the following alternatives to help you reduce or avoid overdraft fees going forward:-Opt out of the overdraft program for ATM and everyday debit card transactionsWhen you opt out these transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedYou can opt out at any branch location, via online banking or by calling ###-###-####, Option -Link a savings account to your checking account for automatic transfers to cover overdrafts at a cost of $per transfer.-Keep a current and accurate check/transaction register in which you record all your deposits and withdrawals
Guaranty Bank is responding to a complaint from [redacted] C [redacted] In the complaint [redacted] states that the bank is holding her checkA review of her account indicates that her check is not being heldThe bank has been trying to reach [redacted] by phone but has not been successfulWe need [redacted] to call [redacted] in our Customer Research Dept at ###-###-#### to confirm the transactions on 6/11/
I am not satisfied because it was a bank error I had more than enough money in my account when I paid for the hotelI would like the overdraft fees assessed to be returned immediately
Guaranty Bank is responding to a complaint we received in reference to your business checking account ***which was closed with monies owed on 5/9/ [redacted] our Senior Vice President of Operations spoke with you by phone in regard to this complaintThe Account Disclosure that you received when the account was opened provides information on when an overdrawn balance account is closed: Repaying an overdrawn balance If your account is overdrawn, you should bring that balance positive as soon as possible so you can avoid the Continuous Overdrawn FeeIf your account remains negative for consecutive calendar days the bank will close the accountWe do not show that a payment arrangement was made but you did make deposits to reduce the amount owedAs a customer courtesy the bank has provided a courtesy overdraft reversal of three $overdraft fees and you made a deposit to the account for the remaining balance of $on 5/18/Your account is paid in full and the Chex record has been removed
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint in regard to an overdraft feeWe have tried to reach [redacted] but have not been successful [redacted] incurred an overdraft fee due to spending more than he had available in the accountThere was $in the account and $was spent with debit card transactions which were authorized and there were not enough funds in the account when check #cleared, that is why an overdraft fee was chargedFor any questions, please call [redacted] at ###-###-####
Guaranty Bank tried to reach [redacted] by phone but the number appears to no longer be valid The bank sent [redacted] an email asking her to contact [redacted] at ###-###-#### so he can provide a better understanding of the situation and transaction history
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Funny how this lady calls me tells me it is all their fault and they have deplorable customer service at branch and main customer service problems and throws me under the bus with this drivel response I did not attempt to use the debit card for a period of daysthe check cleared within 3.All I received from Guaranty Bank was lie after lie after lie Telling me the check was fraudulentwhich led to a huge dispute with the writer of the check Nobody writes checks by hand anymore? Please.Yes I told her that account was inactive for quite some time as I do have other accounts I use Sorrythis is a horrible attempt at resolution even though this Kim B [redacted] seemed nice on the phone and apologetic Regards, [redacted]
Guaranty Bank is responding to a complaint from [redacted] in regard to a stop paymentBarb from our Claims Department tried to reach [redacted] by phone but was not successfulOur records show that [redacted] entered a stop payment for a debit card transaction in our Online Banking Stop a check systemDebit card transactions cannot be stoppedWe have refunded the Stop Payment feeOur Claims department contacted the company that processed the debit card transaction and they have the customer’s authorization for the transactionThis is a recurring debit card transaction which also posted to the account in March [redacted] would need to contact the company to cancel this recurring transactionAs a customer courtesy the bank has refunded the overdraft fees for this transaction and we apologize for the inconvenience the stop payment issue has causedIf you have any further questions, please contact Barb at [redacted]
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a your complaint regarding a request for a credit of one overdraft fee, a dispute you filed and a request to close your account [redacted] from our Customer Service Center has spoken with you by phone Your account has received a credit for a $overdraft fee and a $continuous overdrawn feeYour account was opted out of the overdraft program for ATM and everyday (non-recurring) debit card transactions on 8/20/as you requestedWhen you opt out these transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedThis does not apply to recurring debit card transactionsThe transactions for [redacted] Wellness Plans is a recurring debit card transaction.You filed a dispute on 8/17/in regard to transactions for [redacted] Wellness PlansAn investigation was performed and a response letter was mailed to you on 8/19/You indicated you would contact [redacted] in regard to the recurring debit card transactions.If you would like to close your account you will need to make a deposit to bring the account to a positive balance and then request to close the account at your local branch.If you have any other questions, please contact [redacted] at ###-###-####
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint from [redacted] in regard to overdraft fees due to an incorrect debit card authorization hold from Thrifty car rental [redacted] , our Customer Engagement Team Lead, contacted you in regard to this complaint [redacted] recalculated your available balance taking into account the correct authorization amount and you would have incurred overdraft fees but the transactions would have been within the CLEAR Coverage service grace zone and the fees would have been $instead of $You previously received a courtesy credit for one $overdraft fee on June 15thWe have also credited the difference between the $fee and the $fee which was $on June 20thThe bank strives to provide excellent customer service and when that does not happen we take prompt actionI want to thank you for bringing these issues to our attention and I also want to apologize for the inconvenience they have caused
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: Thank you Revdex.com for all your help the full $was deposited to the account I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I only had a balance owing because I had all of these mysterious charges that were pinging my account and no one at the bank could tell me where there were coming fromAnd with those charges The bank was charging me $and then another charge for $and a seven dollar charge for each ping I was moving at the time of right before August and I did not receive any letters from them I don't know if it got lost at the post office or if they were ever send I did try to contact the bank three separate times at the home office to try and clear this up to no avail These charges however are not only out rages but bogus I appreciate your help in this matterAnd in regards to them selling off my account to some shark her to try and collect their own is ridiculous you only deal with the person that put the charge on your credit to get it off we all know that .respectfully [redacted] [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in btringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I will accept the resolution once I receive my $money order back that was mailed on 10/24/15.Your Customer Service Training is not very consistent from top to bottomWhen I contacted your group on9/9/15, your Customer Service group told me that $was owed on my account and that would close it outOn 10/10/15, I was told that I owed another $and that would close it outI sent a money order to close it, I should have been told at that time that I needed to send a notarized letterInstead I was charged another $So, I am very upset that your Customer Service group did not resolve the issue or do not have the authority to correct their mistakes when it is brought to their attention.Overall I can see the first $but not the $I was charged to my visa and not the second $I am retired in Texas and on a limited budgetI feel that your Customer Service group took advantage of me to make a profit.So please make it right!Thanks for the education!So once I receive the return of my money order
Guaranty Bank is responding to the complaint from [redacted] in regard to a night depositWe apologize for the issues you experiencedYou have been reimbursed for all the overdraft and return check/item fees that you incurred from June 27, through July 6, Shannon, our Regional Manager, also contacted you to let you know that the bank will also reimburse any charges you incurred for the returnsYou indicated you would send Shannon copies of the charges and once they are received we will credit your accountAgain we apologize
Guaranty Bank is responding to a complaint from [redacted] A [redacted] in regard to account [redacted] for [redacted] ***We apologize that we did not receive the initial letter requesting closure of the account that you sent in FebruaryYou faxed a copy of that letter which we received on 7/22/At that time the balance in the account was negative and a letter was sent indicating the balance was negative and could not be closed without bringing the balance positiveThe account was charged off after days overdrawnAfter reviewing your complaint and the information we received, we have provided credit for the service fees and the continuous overdrawn fee bringing the account balance to $and the account was closed on 1-29-We also notified PPS to remove this account and cease collection and updated the Chex System recordWe apologize for the inconvenience this has caused
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to the comments received 6/21/The detail regarding your transactions and available balance is provided belowThe check for $was deposited on Saturday June The check was on hold on Monday June 6, the business day after the deposit and the balance with the check hold and debit card authorization hold for $was $ You had available funds for the $transaction but did not have enough for the debit card transactions that posted on June in the amount of $10.95, $11.00, and $and you incurred overdraft feesThe overdraft fees were charged as disclosedYour direct deposit did not post to the account until June We recommend you consider opting out of the overdraft program for ATM and everyday debit card transactions to avoid overdraft fees on ATM and everyday debit card transactionsWhen you opt out these transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedYou can opt out at any branch location, via online banking or by calling ###-###-####, Option If you have any further questions, please contact [redacted] the Branch Manager at ###-###-####
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint from *** *** in regard to an overdrawn balance. On 3/2/the paper statement fee brought the account negativeThe paper statement fee was disclosed in the Account Disclosure that was
received when the account was openedThe account balance remained negative for days and a continuous overdrawn fee was assessed as disclosedThe bank has refunded the $continuous overdrawn fee and brought the account balance to $As of 3/29/this account is closed per ***’s request
Guaranty Bank is responding to the rejection from ***
***We apologize for the misinformation you receivedThe bank will pull
the phone calls Mr*** made to our Customer Service Center in regard to
this issue and we will address the service and misinformation issues with the Manager
and staffWe also wanted to let you know that our records show you will be
receiving a letter asking if you are using the account for business purposes
If you are not using the account for business purposes you can ignore this
letter Again we apologize for the misinformation and
inconvenience this has caused
Guaranty Bank, which does business as BestBank in Michigan and Georgia, is responding to a complaint from *** *** in regard to overdraft fees applied to her account over the holidayCatheryne from our Customer Service Center tried to reach *** by phone but was not successful
Your
account was overdrawn on May 23, and your deposit was received on May 26, You did not incur overdraft fees on pending transactionsTo avoid overdraft fees, you must have funds in your account at the time you use your debit card for a purchaseThe fees were charged as disclosed and there was not an error in the processing of the fees
You may want to consider opting out of the overdraft program for ATM and everyday debit card transactions to help reduce or avoid overdraft feesWhen you opt out ATM and everyday debit card transactions will be declined when you do not have enough available funds in your account and no overdraft fee is chargedTo opt out call ###-###-####, Option *
Some other alternatives you may want to consider to help you reduce or avoid overdraft fees going forward include:Linking a savings account to your checking account for automatic transfers to cover overdrafts at a cost of $per transfer.Reviewing your transaction history and available balance on a regular basis in Online Banking at www.bestbank.com, or via our automated telephone banking system at ###-###-####You can also set email message alerts in Online Banking to alert you when your account balance is low.Keeping a current and accurate check/transaction register in which you record all your deposits and withdrawals to avoid overdraft situations
As a customer courtesy the bank has refunded - $overdraft fees which were credited to your account on 6/9/If you have any questions, please contact Catheryne at ###-###-####