Six Flags

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the...

matter has been resolved.
Sincerely,
[redacted]

I have sent a Message to our Park in California and will follow up with an answer to your concern

Review: In march 2015 I bought 6 sixflags memberships for me and my friends. I was told to pay an amount of 789$ for 12 month installments like around 71$ every month. on 17th January I tried to cancel my membership but they told me its too early I can only cancel before 2 months i.e., after [redacted] january. I was not informed that I have to cancel it 45 days prior(later they told me it is in my membership agreement which I signed 12 months back). I cleared all my 12 month installments and on [redacted] feb when I tried to cancel my membership they showed me an additional monthly payment which I am not prepared for. I was shocked to see the charge without my consent. I didn't not receive any mail stating I will be charged an additional month if I don't cancel my membership prior 45days. I used to receive all the nonsense advertising mails from them but not this useful reminder. when I called the customer service member she just repeated "we cant help, you have to pay" without even trying to understand my problem. I am a good customer and paid all the installments on time and at least they can try to waive off and I gave them a 30day prior notice which is not that bad notice period. I was so pissed off because I am an international student here and I cant bear these unplanned additional expenses. How can somebody remember a membership agreement that was signed 12 months back that too for an amusement park. Its a long agreement and usually no one go through it because of time constraints. My question is why they didn't send me a reminder stating If I don't cancel it 45days prior I will be charged an extra month. Why they have to charge me an extra month without even informing me. I will never ever recommend sixflags to any of my friends and Its membership program is a scam. when it is a 12 month membership, who gave them the right to continue it without the consent of the customer.Desired Settlement: I will be more than happy if sixflags waive off my $71 dollar for a additional 13th month i.e., [redacted] march 2016 payment

Review: Stolen season pass or lost I am not paying for season pass that was lost or stolenDesired Settlement: I want this Zero out from my credit rating now, 2. the pass is missing or stolen and I am not paying for some thing thats not in my hands 3. your park is unsafe unclean and several rides in that park need to be removed roar kong and bommerang if your mechanics really inspect thew rides they need to better job roar is awful and bumpy to the point were hte wood is old and needs replacing kong the trains are such in bad shape they mess your back up and neck I even saw loose parts in back of the train. Boomerang breaks to much and needs replacing that ride is not safe

your company needs to refund me at once this is rude and unsafe I also do not think your company wants the media getting of hold of this or the state safety board please refund me at once or Zero out the balance

Review: I paid for a young man's ticket at a church trip using my debit card. He bought a "membership", and Six Flags kept charging my card every month. It was no big deal, but when I lost my debit card and Six Flags was no longer able to debit my card, they turned me over to a collection agency.

Before they sent the account to collections, they left me 2 voicemails, but when I tried to return their call, the computerized message said "we do not recognize your number. Call back from another number" or something like that. I was unable to resolve the account with Six Flags because (1) I did not have a way to get the membership information which is not in my name, and (2) Six Flags failed to provide me a valid phone number to call to resolve the matter. Because Six Flags refused me the courtesy of a phone conversation, I ended up in collections over $46. I have also wasted a LOT of time trying to reach someone from Six Flags Corporate to resolve this.

I refuse to pay the collection company, because it will still show up on my credit report for 7 years as a paid collection.Desired Settlement: Give me a valid phone number to call and speak with someone. Remove the account from collections and take it off of my credit report. I'll pay the $46, although I really don't think I should after all this wasted time and harrasment from the collection agency.

Consumer

Response:

At this time, I have not been contacted by Six Flags regarding complaint ID [redacted].Sincerely,[redacted]