Skeleton Key Property Management

[redacted] , We had no contract with youYou are neither a customer or a vendor with Skeleton KeyWe have written contracts for all of our vendors and signed agreements for all of our customersPlease provide us proof of a written agreementIf you were hired by [redacted] , a past vendor of ours, to do work on our property, then he would be responsible for paying you for that workWe have paid [redacted] for this job alreadySincerely, [redacted] Office Manager

There is obviously some sort of contract , because YOU wrote us a check.Stop playing games and please pay your bill

To whom it may concern,The reason for this complaint is not about any money for meThis is based in principle that you do not short change contracts.Other companies should be made aware that Skeleton Key Property Management short changes someone they owe money.Anybody working with this company should be made aware that they may not get paid for their services.You sign a check for payment you have committed to a legally binding contract.You guys signed a check to us for down paymentThen you signed another check which you short changed us.People need to be made aware of bad business practicesI would not want anybody else to deal with this nonsense[redacted] Owner of [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Can't say I am happy with the service, but this is probably the best I'm going to get
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The business Skeleton Key Property Management LLC was writing checks to me for the project at ** *** *** & here is proof of that.The sub-contractor *** *** is not responsible for paying their billsIts their property their bill. If you need any more documents or any more info.Feel free to contact me
Regards,
*** ***

We are paying a bill for him that he contested, even though we were in our rights to submit the bill to him

Our contractor *** asked us to cut checks in a few different amounts to different namesOur accountant did this for himWe paid *** his quote in full in these different amountsIt has later caused confusion and we will not be allowing this to happen againWe understand this has cause a problem but we cannot bill our owners past the quoted amount and we have fulfilled our contract with *** in terms of payment for work done

Skeleton Key hires contractors to do work for us. We hired a contractor to do the work stated and paid that contractor. I believe this complaint is from a subcontractor, but we had no contract or relationship with them. If they did work on our property for our contractor, the contractor should have...

paid them.

To whom it may concern,The reason for this complaint is not about any money for me. This is based in principle that you do not short change contracts.Other companies should be made aware that Skeleton Key Property Management short changes someone they owe money.Anybody working with this company should be made aware that they may not get paid for their services.You sign a check for payment you have committed to a legally binding contract.You guys signed a check to us for down payment. Then you signed another check which you short changed us.People need to be made aware of bad business practices. I would not want anybody else to deal with this nonsense.[redacted]Owner of [redacted]

There is obviously some sort of contract , because YOU wrote us a check.Stop playing games and please pay your bill .

[redacted], We had no contract with you. You are neither a customer or a vendor with Skeleton Key. We have written contracts for all of our vendors and signed agreements for all of our customers. Please provide us proof of a written agreement. If you were hired by [redacted], a past vendor of ours, to do work on our property, then he would be responsible for paying you for that work. We have paid [redacted] for this job already. Sincerely,[redacted]Office Manager

The original complaint came in on Oct. 3.   We sent a maintenance tech out the same day.  It was thought to be an issue with a leaking tub surround so it was caulked.  The next time we heard from the tenant was on Oct. 24, she left a message with the owner saying it was still a...

problem.  (Apparently she already contacted the Revdex.com by that point according to the complaint.)  We had no other calls from her.  We attempted contact by phone to gain access but never heard back from the tenant.  At that point work orders get closed out.  If the situation is not resolved, we will send out another tech.  We would also suggest having any mold tested to prove a danger.  This type of situation does not usually result in a health hazard in our experience, within this timeframe.  If Skeleton Key is proven at fault and mold was indeed toxic, we would of course pay for the vet bills.