Ski VOIP

SKIVOIP LLC*** ** *** *** ***, Tualatin, OR 97062 Date: August 07, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington RE:
*** YourCase No.: *** OurID No.: *** Dear *** ***,Revdex.com Resolutions Consultant We received your letter dated July 30, concerningthe above mentioned customer. According to our record, this customer called our customerservice department on July 30, to cancel the service and ask for refundCompanyhas already cancelled this account and processed a full refunds and OD as sheasked on July 30, 2015. This account isclosed now. If the customer did not receive a full refund yet, pleasehave the customer contact our customer service department at *** andwe will be glad to look into this matter again. Best RegardsJohn M***SKIVOIP LLC

We received your letter dated September 27, 2015concerning the above mentioned customer.According to our records, Company has already cancelledthis account and processed another refund of $and $Over Draft as askedon September 26, This account is closed now.If the customer has not
received refund yet, please havethe customer contact our customer service department at *** and wewill be glad to look into this matter again.Best RegardsJohn M***SKIVOIP LLC

SKIVOIP LLC*** ** *** *** *** *** Tualatin, OR 97062 Date: August 24, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington RE: *** YourCase No.: *** OurID No.: *** Dear *** ***Revdex.com Resolutions Consultant We received your letter dated August 07, concerningthe above mentioned customer. According to our records, Company has already cancelledthis account and processed all the refunds of $(3x39.75) and over draftfee $($35.00x4) as she requiredThis account is closed. If the customer has not received full refunds yet, pleasehave the customer contact our customer service department at *** andwe will be glad to look into this matter again. Best RegardsJohn M***SKIVOIP LLC

SKIVOIP LLC*** ** *** *** ***, Tualatin, OR 97062 Date: October 02, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington RE:
*** YourCase No.: *** OurID No.: *** Dear *** ***Revdex.com Resolutions Consultant We received your letter dated September 26, 2015concerning the above mentioned customer. According to our records, this customer has called ourcustomer service department on September 25, to cancel the service and askfor refundsCompany has cancelled this account and processed full refunds of $119.25(3x39.75)Company has removed all the info from the system as she asked. If the customer has not received full refunds yet, pleasehave the customer contact our customer service department at*** andwe will be glad to look into this matter again. Best RegardsJohn M***SKIVOIP LLC

SKIVOIP LLC[redacted]L1343, Tualatin, OR 97062 Date: June 26, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:          [redacted]...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted]Revdex.com Resolutions Consultant We received your letter dated June 19, 2015 concerningthe above mentioned customer. According to our record, Company has cancelled thisaccount and processed full refund of $39.75 plus $68.00 as she asked. Thisaccount is closed now. If the customer has not received full refund yet, pleasehave the customer contact our customer service department at [redacted] andwe will be glad to look into this matter again. Best Regards[redacted]SKIVOIP LLC

SKIVOIP LLC[redacted], Tualatin, OR 97062 Date: June 19, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:          [redacted]...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted],Revdex.com Resolutions Consultant We received your letter dated June 12, 2015 concerningthe above mentioned customer. According to our record, Company has cancelled thisaccount and processed full refund of $39.75 as she asked. This account isclosed now. If the customer has not received full refund yet, pleasehave the customer contact our customer service department at [redacted] andwe will be glad to look into this matter again. Best Regards[redacted]SKIVOIP LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

SKIVOIP LLC[redacted], Tualatin, OR 97062 Date: August 21, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:         ...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted],Revdex.com Resolutions Consultant We received your letter dated August 13, 2015 concerningthe above mentioned customer. According to our records, this customer called ourcustomer service department on August 08 2015 to cancel the account and askedfor refund. Company has already cancelled this account and processed fullrefund of $39.75 on August 12, 2015. This account is closed now. If the customer has not received full refunds yet, pleasehave the customer contact our customer service department at [redacted] andwe will be glad to look into this matter again. Best RegardsJohn M[redacted]SKIVOIP LLC

Complaint: [redacted]I am rejecting this response because in addition to the check amounts, I incurred $140 in bank fees that remain unpaid - $35 for each of three instances where the company's checks overdrew my account, and a fourth attempt where the check was rejected but the overdraft fee still levied.Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

SKIVOIP LLC[redacted]L1343, Tualatin, OR 97062 Date: July 03, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:          [redacted]...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted],Revdex.com Resolutions Consultant We received your letter dated June 24, 2015 concerningthe above mentioned customer. According to our record, this customer called ourcustomer service department on June 24, 2014 to cancel the service and ask forrefund. Company has already cancelled this account and processed a full refund of$39.75.  She will be receiving the refundin 1 to 7 business days. This account is closed now. If the customer do not receive a full refund in 1 to 7business days, please have the customer contact our customer service departmentat [redacted] and we will be glad to look into this matter again. Best RegardsJohn M[redacted]SKIVOIP LLC

SKIVOIP LLC
[redacted] Tualatin, OR 97062
Date: February 12, 2016
 
Revdex.com Complaint Department
Revdex.com serving Alaska,
Oregon & Western Washington
 
 
RE:          [redacted]...

[redacted]
                Your Case No.:  [redacted]
                Our ID No.:        [redacted]
Dear [redacted],
Revdex.com Resolutions Consultant
 
We received your letter dated February 04, 2016 concerning the above mentioned customer.
 
According to our records, this customer has called our customer service department on February 03, 2016 to cancel the service and ask for refund. Company has cancelled this account and processed full refunds of $39.75. The company has removed all the info and this account is closed.
 
If the customer has not received full refund yet, please have the customer contact our customer service department at 877-408-1155 and we will be glad to look into this matter again.
 
Best Regards
John M[redacted]
SKIVOIP LLC

SKIVOIP LLC[redacted] Tualatin, OR 97062 Date: August 26, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:         ...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted],Revdex.com Resolutions Consultant We received your letter dated August 17, 2015 concerningthe above mentioned customer. According to our records, Company has cancelled thisaccount and processed full refund of $39.75 on August 17, 2015. This account isclosed now. If the customer has not received refund yet, please havethe customer contact our customer service department at [redacted] wewill be glad to look into this matter again. Best RegardsJohn M[redacted]SKIVOIP LLC

SKIVOIP LLC[redacted], Tualatin, OR 97062 Date: August 26, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:         ...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted]Revdex.com Resolutions Consultant We received your letter dated August 18, 2015 concerningthe above mentioned customer. According to our records, this customer has called ourcustomer service department on August 18, 2015 to cancel the service and askfor refund. Company has cancelled this account and processed full refunds of $79.50(2x39.75). This account is closed now. If the customer has not received full refunds yet, pleasehave the customer contact our customer service department at [redacted] andwe will be glad to look into this matter again. Best RegardsJohn M[redacted]SKIVOIP LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
For purposes of clarification, the refunds of the overdraft fees were not processed - or even initiated - until today, August 24.  So the company's statement that it had "already processed all the refunds and over draft fee" is misleading. Those overdraft fee refunds (which comprised more than half the total amount due to me) only came today.
I accept the company's actions in my personal regard - with the promise that they have truly gotten rid of all my personal information - but duly warn that I have read SCORES of similar complaints against them, and hope that the company and the Revdex.com will do what is necessary to ensure that others who are less attentive/aggressive do not find themselves in this same situation.Sincerely, [redacted]

SKIVOIP LLC
[redacted]
Date: February 26, 2016
 
Revdex.com Complaint Department
Revdex.com serving Alaska,
Oregon & Western Washington
 
 
RE:          [redacted]...

[redacted]
                Your Case No.:  [redacted]
                Our ID No.:        [redacted]
Dear [redacted],
Revdex.com Resolutions Consultant
 
We received your letter dated February 19, 2016 concerning the above mentioned customer.
 
According to our records, Company has cancelled this account already and processed full refund. The company has removed all the info and this account is closed.
 
If the customer has not received full refund yet, please have the customer contact our customer service department at 877-408-1155 and we will be glad to look into this matter again.
 
Best Regards
John M[redacted]
SKIVOIP LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

SKIVOIP LLC[redacted], Tualatin, OR 97062 Date: August 29, 2015 Revdex.com Complaint DepartmentRevdex.com serving Alaska, Oregon & Western Washington  RE:          [redacted]...

[redacted]                YourCase No.:  [redacted]                OurID No.:        [redacted] Dear [redacted]Revdex.com Resolutions Consultant We received your letter dated August 24, 2015 concerningthe above mentioned customer. According to our records, Company has cancelled thisaccount and processed a refund of $39.75 and $34.00 Over Draftas asked on August 24, 2015. This account is closed now. If the customer has not received refund and O.D. yet,please have the customer contact our customer service department at[redacted] and we will be glad to look into this matter again. Best RegardsJohn M[redacted]SKIVOIP LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

SKIVOIP LLC
[redacted] Tualatin, OR 97062
Date: January 08, 2016
 
Revdex.com Complaint Department
Revdex.com serving Alaska,
Oregon & Western Washington
 
 
RE:          [redacted]...

[redacted]
                Your Case No.:  [redacted]
                Our ID No.:        [redacted]
Dear [redacted],
Revdex.com Resolutions Consultant
 
We received your letter dated December 30, 2015 concerning the above mentioned customer.
 
According to our records, this customer has called our customer service department on December 29, 2015 to cancel the service and ask for refund. Company has cancelled this account and processed full refunds. This account is closed now.
 
If the customer has not received full refunds yet, please have the customer contact our customer service department at 877-408-1155 and we will be glad to look into this matter again.
 
Best Regards
John M[redacted]
SKIVOIP LLC