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Skin and Laser Surgery Center

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Skin and Laser Surgery Center Reviews (1)

Review: I use [redacted] and am required to get a referral for medical services. This reduces my medical costs to just the copay. When S&L Surgery called me to confirm my 8/13/2013 appointment, I asked if my referral was still good. In the past, they would alert me if I needed an updated referral. I was told that everything was good. If not, there would be something in their system. When I arrived for the appointment, I again asked the receptionist the same question and got the same answer. When I saw the doctor, I again asked the question, and was told that they would have been alerted if anything was wrong. When I was finished and was setting up my next appointment, I asked the lady behind the counter one last time if my referral was still good for this visit and how would I know if it was good for the next visit. Again, I was told that they would let me know. In September, I received a bill from S&L that included much more than just the copay cost. My wife left several messages with S&L to get an explanation of the increased costs. Finally, on 9/26/13, a '[redacted]' left a voice mail message stating that there was no referral and it my responsibility to keep track of referrals. When I called '[redacted]' later that week and explained that I had asked 4 times about the referral and was told 4 times that I didn't need to worry, she said she would check into it and get back to me. In early October, I received another bill from S&L, now with a late fee added! Again after leaving several messages with S&L, I finally got a voice mail message from '[redacted]' stating that she had checked into it and I couldn't get an extension, (something I had never asked for) and if I wanted to do anything about it, I needed to talk to [redacted].Desired Settlement: Since, I have already paid both the original bill and the late fee, a check would be great. I don't want an explanation or an apology. I will never use their services again. I will never refer anyone to them.

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Description: Physicians & Surgeons - Dermatology

Address: 8130 Boone Blvd Suite 340, Tysons Corner, Virginia, United States, 22182

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