Skin Essence a Day Spa Reviews (1)
False advertisement on website including a 30% off and vinchy shower. Providing unsafe/not enough info on ion cleanse treatment.When I asked about the 30% off on the website I was told they didn't do that but they would give me an ion cleanse treatment for free. I spoke with 2 people who stated it was safe while breastfeeding. After sitting in the chair for 10 minutes feeling severe pain in my ankles I turned it off myself and got up since there was no one in the room to speak with. I returned home only to find out through the web that it was unsafe for nursing moms. I called to speak with owner who acted like she didn't care and didn't offer the manufacturing name or anything for me to call and get info on how long to stop nursing. I had to wait and speak with child's doctors etc and I was very frantic. I spoke with several other spas who said no they would never do it on a nursing mom. Knowing what is safe for breastfeeding mothers should be a #1 priority. This was on top of the website stating it used Vichy showers and when it was time to rinse my wrap off the girl states they never use it. I also was given a box of tissues when I needed to use the bathroom since there was no toilet paper. This was by far the worst and most stressful experience I've ever had. I'm so upset about the actions of everyone there while asking about safety during breastfeeding. Desired SettlementSince they can't replace the breast milk I lost or take away the stress the least they can do is refund my money for the terrible experience I had.Business Response We have contacted the customer and refunded her money.