Skinny Me Chocolate

Thank you for contacting us in regards to this customer's account with usWe have reviewed the issue and we will most certainly be happy to honor our refund policyWe are very sorry for the experience our customer has received and have issued a full refund in the amount of $USD from the customer's most recent order with usRest assured the account has been cancelled meaning they will not be billed further or receive any additional shipmentsPlease let us know if there is anything else we can do to assist in the resolution of this complaintThank you for your time

Thank you for contacting us in regards to this customer's order with usWe are very sorry to hear of the experience they've received and have absolutely honored the refund agreement and issued a full refund for the inconvenience of their order in the amount of USDIf there is anything else we can assist with for the resolution of this complaint please let us knowThank you for your time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Thank you for contacting us in regards to this issue The customer was refunded in full when she contacted us on 7/13/ Please let us know next steps to close out the complaint.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Ana Amador,We'd like to refund the customer the $34.99 as requested and close this dispute. Please advise! Thank you!Thank you!ZanitaCS ManagerCustomer Support###-###-####

Thank you for contacting us in regards to this customer's order with us. We are very sorry to hear of the experience they've received and have absolutely honored the refund agreement and issued a full refund for the inconvenience of their order in the amount of 43.11 USD. If there is anything else...

we can assist with for the resolution of this complaint please let us know. Thank you for your time.

Thank you for contacting us in regards to this customer's account with us. We have reviewed the issue and we will most certainly be happy to honor our refund policy. We are very sorry for the experience our customer has received and have issued a full refund in the amount of $39.94 USD from the...

customer's most recent order with us. Rest assured the account has been cancelled meaning they will not be billed further or receive any additional shipments. Please let us know if there is anything else we can do to assist in the resolution of this complaint. Thank you for your time.

Thank you for contacting us in regards to this customer's order. I do see that their next monthly shipment was billed for on 10/30 and the customer's account was cancelled on 11/1. However, we are deeply sorry for the confusion involved and we have issued a full refund on the customer's order with...

us as of 11/6/17. This account has been closed meaning they will not be billed further or receive any additional shipments. Please let us know if there is anything else that we can assist with for the resolution of this complaint. Thank you for your time.

We were able to issue a refund for the customer in the amount of $34.99.  The transaction ID is # [redacted]. The customer should see this reflected in their account within 7 business days (often sooner), depending on the financial institution. Please, let us know if there is...

anything else we need to communicate to close out the complaint.Thank you for your time.