The idea of the company is great, having the ability to order so many different cuisines and have it delivered right to your doorHOWEVER, they have THE worst Customer Service I have ever come in contact with and their drivers have no idea how to navigate the cityThe amount of times I have watched the courier drive around on the little map doing circles around my block for minutes before I contact their "customer support" and get them to have the courier to contact me is absolutely ridiculousIf you have even the slightest bit of short patience/temper do not order from here because it will drive you up the wallThey need to have a better business plan in place as well as training for their employees
The first time I used Skip the Dishes it was fineThe second time it was awfulThe delivery guy sat outside my house playing on his phone for five or ten minutes before even getting out of the car to look for my houseI certainly didn't want to approach the car because I couldn't be sure it even was the delivery guy, since there's no signage on the carThen, when he finally walked up I said, after handing him a $tip for my $order, "So you were sitting there for a while." He said, hostilely, "So?" and looked like he was going to go off." I'm a woman and no one else was home right then, so I just said goodbye softly and turned to go back inThen he started yelling, said,"Hey you want one of your dollars back?" and then started gesturing down the street angrilyWhen I got in my food was complexly coldAnd I'd lost my appetite, because the dude actually scared meDo they require background checks for this job? I will never, ever use them again
I complained to Skip the Dishes regarding an order yesterday evening and the previous order we had had with [redacted] where the food was barely lukewarm, so salty it was inedible, Pepsi was brought instead of Coke, they forgot half of our order and then brought the rest over an hour laterI indicated to Skip the Dishes I expected a full refund of the order to my credit card as this was the second order in a row from this restaurant that was poor, and the previous order the manager did not even answer our phone calls [redacted] hours later and following up myself, all that was offered was a $credit to future Skip the Dishes orderWell I then complained this was unsatisfactory, and was [redacted] ignored by the manager "BLAKE", and staff "Prachi"What happens when you dine IN an establishment and you have an issue with food? It is taken off your bill [redacted] Skip The Dishes does not stand behind their product or the restaurants they sign on and represent [redacted]
My food arrivedThe guy had to run to the with my money to get change as I waited mins, when I said I would be paying cashI "chatted" with the website to explain the second time this has happened in a row and the guy was kind enough to make a memo no one will readWould never recommend to friends or enemies
The new GPS tracking system allows customers other than yourself to see where the driver is, including when they are parked at your houseGood service but privacy violation will prevent me from utilizing it
The idea of the company is great, having the ability to order so many different cuisines and have it delivered right to your doorHOWEVER, they have THE worst Customer Service I have ever come in contact with and their drivers have no idea how to navigate the cityThe amount of times I have watched the courier drive around on the little map doing circles around my block for minutes before I contact their "customer support" and get them to have the courier to contact me is absolutely ridiculousIf you have even the slightest bit of short patience/temper do not order from here because it will drive you up the wallThey need to have a better business plan in place as well as training for their employees
The first time I used Skip the Dishes it was fineThe second time it was awfulThe delivery guy sat outside my house playing on his phone for five or ten minutes before even getting out of the car to look for my houseI certainly didn't want to approach the car because I couldn't be sure it even was the delivery guy, since there's no signage on the carThen, when he finally walked up I said, after handing him a $tip for my $order, "So you were sitting there for a while." He said, hostilely, "So?" and looked like he was going to go off." I'm a woman and no one else was home right then, so I just said goodbye softly and turned to go back inThen he started yelling, said,"Hey you want one of your dollars back?" and then started gesturing down the street angrilyWhen I got in my food was complexly coldAnd I'd lost my appetite, because the dude actually scared meDo they require background checks for this job? I will never, ever use them again
I complained to Skip the Dishes regarding an order yesterday evening and the previous order we had had with [redacted] where the food was barely lukewarm, so salty it was inedible, Pepsi was brought instead of Coke, they forgot half of our order and then brought the rest over an hour laterI indicated to Skip the Dishes I expected a full refund of the order to my credit card as this was the second order in a row from this restaurant that was poor, and the previous order the manager did not even answer our phone calls [redacted] hours later and following up myself, all that was offered was a $credit to future Skip the Dishes orderWell I then complained this was unsatisfactory, and was [redacted] ignored by the manager "BLAKE", and staff "Prachi"What happens when you dine IN an establishment and you have an issue with food? It is taken off your bill [redacted] Skip The Dishes does not stand behind their product or the restaurants they sign on and represent [redacted]
My food arrivedThe guy had to run to the with my money to get change as I waited mins, when I said I would be paying cashI "chatted" with the website to explain the second time this has happened in a row and the guy was kind enough to make a memo no one will readWould never recommend to friends or enemies
The new GPS tracking system allows customers other than yourself to see where the driver is, including when they are parked at your houseGood service but privacy violation will prevent me from utilizing it
Ordered, Loved it Great service, they went above and beyond to make me happy Would recommend to others