SKO Brenner American

Revdex.com:At this time, I have not been contacted by SKO Brenner American regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] These accounts were charged off in SKO Benner can't place these accounts on my credit report as they have passed the legal seven year time period as specified by FCRA SKO Benner needs to delete from my report any entry related to [redacted] SKO Benner reponse not clear on the desired outcome In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This agency accepts claims for collection when a creditor deems it necessary to place their unpaid claims with us. The two (2) claims identified as part of this complaint, contains a time line as follows. *** was placed for collection in December 2012. *** was notified of the delinquency in July of 2013. Within the prescribed statute of limitations. *** was placed for collections in December 2009. Notification to *** was made in November 2010. Again within the statute of limitations. As stated in our earlier response to the individuals complaint, we updated our files from a status of "all efforts exhausted" to "disputed". As such, this status change allowed us to notify *** of our instructions to delete the earlier notifications. At the time of our earlier reply, we concluded by stating our position that we consider these matters closed. Our position remains unchanged. We trust this final explanation will be accepted

*** and *** *** entered into a Contract with Impression Homes On June 17, The Contract clearly states what is standard in the Community they purchased a home and both *** and *** signed off on that Based upon their approval letter with their lender the *** had in
excess of $10,to spend at our design center on upgrades, which would be a generous budget given such standards as 3cm granite, 36" cabinets and many more standard features that tend to be an upgrade with other builders in our marketImpression Homes was also contributing closing costs to the *** Many times when a customer tours a model that is not in the same community and possibly has more standard features confusion can result When the *** contacted us with questions about the standards we offered to rectify any confusion by offering them a $baluster and starter step upgrade at no cost to them The *** have supplied Impression Homes with $1,in non-refundable Earnest Money as of today's date Impression Homes has incurred expenses in excess of this amount with design center, lot costs, permit fees etcWe have treated the *** fairly and have also made a generous offer to resolve any perceived inequity There would be no benefit to our sales consultant, ***, to improperly advise the *** of pricing and standards, in fact given that *** decided to retire he would not even be eligible for a commission on the *** home sale Encouraging them to go under Contact when he did actually saved the *** an additional $1, We are confident that *** had their best interest in mind To date we have not been supplied an executed cancellation from the ***, in fact they just recently signed a 2nd Amendment to the Contract No further action will be taken by Impression Homes at this time as it relates to this complaint We would encourage the *** to contact the current Sales Consultant on staff for this community if they intend not to proceed with the purchase of the Contracted property We can supply any additional documentation necessary if so requested.Respectfully, *** ***

We identified two *** accounts in our database. File# *** (a/c# ***) and *** (a/c# ***). Both collection accounts remain unpaid. Nonetheless, we have updated our individual status's to "dispute" and have taken steps to notify *** accordingly. Please
pass this reply to the debtor. We consider these matters closed

Upon review of our records a written request was first submitted to Impression Homes on 9/5/in regards to Mr*** driveway.? Impression Homes completed an inspection of the driveway and found that the reported issue was cosmetic in nature.? Impression Homes utilizes the
StrucSure Home Warranty guidelines provided to all homeowners as our point of reference on what is considered a warrantable event.? Pursuant to the written StrucSure Warranty, Section 8, Paragraph A-there is no warranty coverage consideration for any cosmetic surface issues.? Cracks if existing, have coverage on if width or vertical displacement exceeds ¼” in width ??" the issue reported by Mr*** to Impression Homes does not exceed these guidelines, as he was informed Impression Homes always stands ready to address warrantable items for our customers in a timely fashion, but in this case, no warranty exists and no further action will be taken.? ? ? Respectfully - Impression Homes

Impression Homes is in receipt of your email dated 10.17.2017.? We apologize for the delayed response as we do not have a record of previously receiving this inquiry.? Our records indicate that the *** contracted with Impression Homes on July 31, to purchase a to be built
home.? Their contract was approved and sent to our design center with a $20,budget on August 2, and the *** design center appointment was scheduled for August 8, 2017.? Impression Homes also provided a $2,design center credit to be applied towards any upgrades selected.? During their appointment with the design center the *** requested pricing on items that are not typically offered in our standard or upgraded package.? This pricing was provided to them on August 9, 2017.? ? The *** make mention that what was standard was not communicated, but they did sign a standard feature sheet at contract that clearly states what is standard within the community they purchased a home.? They also mentioned being capped at $20,at the design center, this is correct, Impression Homes is always trying to protect our buyers investment.? We understand what our previously closed house appraised at and we would not want our customers going over this amount and not obtaining the full value of their investment.? It was explained to the *** and they also signed off on our NOS form that clearly states they can go over this amount if they choose to but that would increase the amount of their earnest money due to Impression Homes in case of a short appraised value prior to closing.? ? The *** referenced the model verses what was currently offered, but all builders models are built at a certain period of time with what is standard at the time of construction as well as what is available in upgrades at the time of construction.? Builders change materials, trades, etc on a fairly regular basis.? The *** also signed off on this notice at contract as well as being verbally notified of any of these variances prior to completing the contract.? The *** also stated that they waited for an extended period of time to find out about the house fitting on the lot they selected.? I’m not sure why they feel this way since our records state the permit was requested by 8/14/which is the turnaround time from contract for a submittal.? Impression Homes has to obtain a survey, foundation plans from the engineer, blueprints, etc to submit for permit to the city of Melissa.? This typically takes 10-business days, as you can see we submitted within business days from contract.? ? Impression Homes is very clear in what we offer as standards and upgrades to our customers.? It’s unfortunate that the *** feel they had a negative experience with Impression Homes.? As stated above we did not receive this complaint until today, but Impression Homes had already responded to the Tauers request for cancellation dated 8/26/on 9/11/indicating that although the contract states that earnest money in not refundable, we would be refunding them $2,while retaining $1,of their earnest money to cover the expenses we had already incurred for permitting fee’s, design center fee’s, etc..? ? Impression Homes issued this check on 9/22/and mailed it to the *** current address of record.Impression Homes will supply additional documentation if requested, we are considering this matter closed and no further action will be taken.? ? Respectfully,? *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 These accounts were charged off  in 2009 . SKO Benner can't place these accounts on my credit report as they have passed the legal seven year time period as specified by FCRA . SKO Benner needs to delete from my report any entry related to [redacted] . SKO Benner reponse not clear on the desired outcome. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by SKO Brenner American regarding complaint ID [redacted].Sincerely,[redacted]

We have noted each file with the individuals dispute.  All files have been marked as disputed.  [redacted] has been notified to delete the original reporting.  Confirmation will be sent to the individual under the new name and address provided.  Thank you.

Review: Sko Benner American is collecting on behalf a company which went out of business ( [redacted]). It is an outright fraud and very unethical.Desired Settlement: Imediately permanetely delete 5 identical accounts off all major credit bureaus, Do not try to resell it to any other agency. If this account shows up under any other name your company doing business under, I suggest you delete that too. I am planning on suing you within next 30 days if I don't see any positive results.

Please note: This accout might be under my old name: [redacted]

Business

Response:

We have noted each file with the individuals dispute. All files have been marked as disputed. [redacted] has been notified to delete the original reporting. Confirmation will be sent to the individual under the new name and address provided. Thank you.

Review: [redacted] from SKO-BRENNER-AMERICAN (Collection Agency) [redacted] sent me email to collect debt on behalf of lingo for $75.00 which I never owed. I wrote email to [redacted] stating;

Dear [redacted],

We are responding to your collection email. As per the FDCPA, We have the right to request a validation of this debt. We request you to prove that we are indeed the party who is by contract obligated to pay off this debt.

I hope you are aware of the fact that reporting any invalidated information to major credit bureaus may constitute defamation of character, as negative listing on credit report does not allow us to enjoy the benefits of good credit. In addition, you must also be aware that until you validate this debt, you can neither continue collection activities nor report this information on our credit report. I'm sure your legal staff will agree that non-compliance with this request is likely to put your company in serious legal trouble with the Federal Trade Commission (FTC) and other state/federal agencies.

Please attach copies of the following documents:

Agreement with your client that authorizes you to collect on this alleged debt.

Agreement that bears signature of the alleged debtor wherein he promises to pay the creditor.

Complete payment history on this account so as to prove that the debt amount you wish to collect is correct.

Copies of original invoices.

Kindly send all correspond to us by US mail.

Thank you,

I did not receive requested documents from [redacted] and I thought she looked into it and found out that it was invalid debt therefore she contacted me anymore.

On Dec 2014, I went to get Car from Open Road Benz dealership (Bridgewater, NJ) and reviewing credit report, this invalid debt came on my credit report from SKO-Benner-American, and I was really shocked & embraced.

I am requesting to investigate this matter and take appropriate actions against [redacted]/SKO-BRENNER-AMERICAN (Collection Agency) [redacted]

Respectfully submitted,

###-###-####Desired Settlement: I am requesting to investigate this matter and take appropriate actions against [redacted]/SKO-BRENNER-AMERICAN (Collection Agency) [redacted].

Fix my credit report with all credit bureau.

Consumer

Response:

At this time, I have not been contacted by SKO Brenner American regarding complaint ID [redacted].Sincerely,[redacted]

Review: I received an email saying that I owe money for a free trail offer where I paid 4.95 shipping on [redacted] eye cream and that I now owe $98 dollars. This was sent back to them as soon as I got it because I realized that this was a scam. they then sent me a text saying no need to return item, but I had already returned. This is the first attempt anyone has made at even telling me that I owe money a year and a half latter.This was so long ago I tried to find any record of my communication with them and my text or my shipping confirmation but I cant find it. And I asked the collection agency to give me proof of anything.And they said I had to prove it to them by giving them a shipping confirmation.And because [redacted] is no longer in business because everyone has caught on that it was a scam. The [redacted] collection company said they are working for [redacted] and they will put on my account that I say its a scam. They were very rude and pushy saying if I worked with them now they can lower it to 60 dollars.Desired Settlement: First proof that they are really a real collections agency and then A letter stating that this matter is closed and that it will not be on my credit report.

Review: I started receiving calls from this agency (###-###-####) constantly, sometimes two or more a day. One day I answered (about a week ago) and they told me it was for a product called NuBrilliance (which I later looked up online, [redacted], etc, etc) and found that I had indeed bought a product by this name late last year (December). One the phone the collection agency representative stated they were going to collect a debt, wanted my credit card information right then to update and pay. I told her I didn't have the money for it (I wasn't sure who they were) and she had me hold to find a "settlement", she came back and said there was a settlement and I owed $158.00. I told her I would send them to a debt collection relief company and that I couldn't pay them the money they were requesting today in hopes they'd leave me alone while I try to figure out what this was about. Since then I have done my research and found that this company and NuBrilliance are notorious for doing this to people. Back in February of 2013 this product was returned from my household. My bank (Bank of America) blocked them from taking money and my credit card company (Capital One) also returned monies to me, which I used to make an initial installment. An investigation showed this product was returned and they (NuBrilliance) kept billing in error. Now this company (Express Recovery) has started again to collect money from me. My banks already decided in favor of my claims and suggested I not pay. I have looked online at this company via [redacted] and such and a few threads suggested I contact the Revdex.com for help.Desired Settlement: I would like this company to leave me alone and stop trying to collect money. This is fraud and from what I have read online from other reviews it is a common occurrence on this companies end. Please advise.

Business

Response:

Dispute has been resolved by business (listed date): 06/**/13 Dispute will be resolved by business (listed date):

Firm's statement of position and offer of settlement:

Please be advised that this account was reported to us in April 2013 by our client Wellquest Intemational ( Nubrilliance) for product ordered in January 2013 by the consumer.

Since we have been aware of their dispute, this account was closed as a "return" and our client notified for verification.