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Skone Irrigation, Inc.

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Reviews Skone Irrigation, Inc.

Skone Irrigation, Inc. Reviews (2)

In May of 2014 I contracted with Skone Irrigation to complete a landscaping project in my back yard. Much to my dismay the project was plagued with problems from the very beginning, too many list in this review.
The end result is my back lawn has two very different levels. The last eight feet of the across the entire width of my yard (about 90 feet overall) being three to four inches higher than the original lawn. I also contracted to have rail road ties placed around the perimeter of my yard. I gave specific instructions regarding the exact placement of the ties to leave enough room to build a fence behind the ties at a later date. The ties were placed improperly at the rear edge of my property leaving no room for the fence and a noticeable six to eight in down slope in one corner that will leave a gap between the fence and the rail road ties.
I shared my concerns with [redacted], my sales person, and I was assured that the problems with the uneven lawn would be fixed according to the original agreement. Based on his assurances that the work would be completed properly I paid $3000. Some of the minor issues were resolved however Skone Irrigation made the decision to simply lessen the grade between the two levels of lawn rather than fixing the issue completely.
I finally contacted [redacted] owner of Skone Irrigation to address my issues. He promptly contacted me and we arranged to meet. After I addressed my all of my concerns and showing him my split level lawn, the improperly placed railroad ties and various other minor issues, Mr.[redacted] said that in his opinion was the work was satisfactory to him and he saw nothing wrong with work that his company provided. Bottom line, my opinion is that his company and his employees did a very poor job. I would NEVER recommend this company for any residential landscaping services what so ever.
This is their stated objective from the company website: “Our Mission is to ensure the longevity and growth of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.”
One look at my back yard will definitely show that in my case [redacted] and Skone Irrigation completely failed at their task . I will be sure to let as many people know about my experiences with the company and the lack of service and concern from the owner.
Sincerely,

I called skone to have them come to my home to design a new irrigation system. We set up a time and an hour before that time they called and asked to move it to a latter day which was ok. They come to the house and get the layout of the lot and tell me it will take about a week to get everything together. After a week I call and leave a message that never gets returned asking if they are done. Another week or so goes by still no call from skone so I call the office this time and leave a message with the secretary for the guy to call me. After two more weeks I call the office and I’m told he is on the other line he will call me right back after a few hours I call him and he say it so hard are you sure you want to put it in yourself I say yes he said if your serous then I’ll get to work on it. I told him never mind.

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Description: Irrigation Consultants, Irrigation Systems & Equipment, Irrigation Systems - Install/Design, Irrigation Systems - Maintenance/Repair, Contractors - General, Pipe Line Contractors

Address: 2051 W 1st St, Warden, Washington, United States, 98857-9485

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