Sky Systems USA, Inc

Product not delivered due to production issues. Promised refund if needed. Agreed to refund. Still no reimbursement. I had been in direct contact with Sky Systems USA, specifically [redacted], regarding the [redacted]. This helmet was to be manufactured and delivered summer 2013. [redacted] and his staff assured me a refund would be available (months ago) if I decided to go that route. Employees also claimed that if I had my invoice ([redacted]), [redacted] reimbursement would be easier...I provided my invoice via email. It has now been over a month since our last contact and I have not received a reply regarding a refund. Before asking for a refund, I inquired about another product claimed to be in stock. I agreed to exchange. After a telephone conversation and email regarding the exchange, I asked for a price...no response. I called asking for a flat out refund as well as via email. Desired SettlementI would like a refund for the $397.27

I made a pre-order of a helmet. they never come out with final product. Rejected refund money.Disappeared.Not answering on emails or calls.On 08.25.2013 I made pre-order of Helmet C6Air and paid $358.00 USD to Sky Systems USA Inc. ([redacted]@skysystemsusa.com). After almost a year of waiting I have contacted them many times starting 7.17.2014, I have requested refund, I have even visited main office . Nobody was there. I spoke to [redacted] many times, at he beginning he was responding and coming up with excuses for delay, that final product is going to be out within few weeks or max a month, which is never happened. Then, he stopped picking up phone . I emailed them again, received answer from representative " [redacted] have forwarded this information to [redacted] for research and processing. He will contact you with any questions or to advise on the refund turnaround time.I also just wanted to throw this out there as a possible solution; Sky Systems USA has multiple helmets. Would [redacted] possibly be interested in transferring her credit to another helmet and/or any accessories?Regardless, thank you for being a customer; let us know if we can be of any further assistance.Sincerely,[redacted]Sky Systems USA, Inc."I have requested refund. Until now didn't receive anything. On 09.15.2014 I emailed them again "Hello there, almost 2 months past since we talk about money return and still nothing happened yet. What's going on?"No answer...On 10.17.2014 "I'm contacting you in regards to my order refund. I have requested it on multiple occasions, with the most recent in July of this year. Please let me know the status or I will have to file a fradulent transaction dispute with my bank"No answerOn 10.29.2014 "This is the last email you will be receiving from me before I pursue legal action. You have until November 3rd to let me know the status of my refund, or else you can discuss it with my lawyers."No answerMy last email was on 05.28.2015 "Ok, it has been 2 years ago...obviously get old....Nobody ever contacted me back. Empty promises...So options we have if you guys cant for any reason in this world return me my money back , I am contacting Revdex.com...or at least ,lets be more human, please transfer credit to other item I will pick(other full face)I will submit my complaint to Revdex.com in monday if I will not hear anything back from you.Sincerely, [redacted] ([redacted]) [redacted]"No answer.I have contacted you to help resolving this problem.Desired SettlementI am seeking for money back. No more, no less than amount I paid.

I am from Russia and I've ordered the [redacted](Skydiving equipment) with Sky System USA in January 2014 and it wasnt delivered...I am from Russia and I've ordered the [redacted](Skydiving equipment) with Sky System USA in January 2014 and it wasnt delivered and nobody in this company could answer my questions, just been ignored.I've paid for the helmet at 01.13.2014Payment details ([redacted]):Business Name: Sky Systems USA Inc.Email: [redacted]Unique Transaction ID #[redacted]Total amount:-$358,00 USDItem Title: Pre Order [redacted] Size: LItem Number: [redacted]Date: 13 jan 2014Time: 11:48:38 MoscowStatus: CompletedBusiness Contact Information Customer Service URL: http://www.skysystemsusa.comCustomer Service Email: [redacted]Customer Service Phone: [redacted]Funding Type: Credit CardThey promissed to dilever the helmet to me in 2 month after payment.Desired SettlementIf Sky Systems USA Inc. still cant deliver my helmet, just refund my money in dollars back on my account.p.s. a lot of people who ordered this item with this company are still waiting... for helmets or money... just read the [redacted] page.

Have call, left messages, faxed sent[redacted] message to [redacted] no response. to where the delivery stands for #[redacted] who works for [redacted] ordered 4 helmets in May and paid for them. They have not been delivered. to help here I have sent faxes ([redacted], emails [redacted], called [redacted] and [redacted] and left messages as well as face booked message to [redacted]er, asking for assistance. No answer back from any one. Pre payment was made on May 8th 2015 for invoice #[redacted] of $1181.00 /////Desired Settlement First I just wanted them to send the helments, or a refund if they were unable to send them. so rude not to respond in any fashion./////

I pre-ordered a ** helmet from syksystems in February 2014. It was never delivered. I was never refunded my money or given a helmet.I paid for a skysystems ** helmet through a pre-order promotion in February 2014. They kept promising the helmet but it was never produced and I was never given my money back or a replacement helmet./////Desired SettlementI would like my money back or at least a comparable helmet./////