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SkyLine Water Company Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was not offered free delivery and a 10% discount I only talked to [redacted] one time and neither of us discussed how to resolve the matter The lack of flowers was the main topic of discussion with the mistake on the card as secondary I did not receive a response from my text of the photos showing the difference in the flower arrangements I brought up the request of the refund of $on the third call since nothing had been offered to me, not even an apology All [redacted] said was the flowers and the card were correctI paid $and do not understand how he comes up with $ Where did the extra $go? [redacted] has offered me nothing with his response I am sorely dissatisfied Nothing has been resolved [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We did fill the order to value and to the recipe the arrangement calls for, also was made larger than the dimensions call for, we try to make them more showy for our customers, so it my look like it’s not as full, but it’s bigger, with the same amount of product.As our web page states, we will have to make substitutions sometimes depending on availability of product, but we will fill to valueWhich was done on this orderWhen this order came to us from a third party, the card printed out as it came to usIt is not our policy to make changes on enclosure cards, unless it’s something very distinctly wrong as in Christmas or Valentine’s Day is spelled wrongI did explain the to Lori GreeneI did originally offer free delivery and a ten percent discount on the order, but she made the demand of $60, which as I explained to you, we usually can come up with some kind of an agreement on discount with customers but she was very clear about the amount she wanted back, which I have no idea where she came up withThe amount she has down for the total price of $includes all the fees and flowers, when we received the order, we had $for the arrangement, and $for deliverySo after the math, she is looking for a discount of 40%That not going to happenAs I also stated to you Kim, the The arrangement really did not get brought up to me at all at first, it was the word “and”, “&”, that she told us about.Thanks, [redacted] ***Country Flowers Since

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I was not offered free delivery and a 10% discount. I only talked to *** one time and neither of us discussed how to resolve the matter. The lack of flowers was the main topic of discussion with the mistake on the card as secondary. I did not receive a response from my text of the photos showing the difference in the flower arrangements. I brought up the request of the refund of $on the third call since nothing had been offered to me, not even an apology. All *** said was the flowers and the card were correctI paid $and do not understand how he comes up with $160. Where did the extra $go? *** has offered me nothing with his response. I am sorely dissatisfied. Nothing has been resolved
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

We did fill the order to value and to the recipe the arrangement calls for, also was made larger than the dimensions call for, we try to make them more showy for our customers, so it my look like it’s not as full, but it’s bigger, with the same amount of product.As our web page states, we will have...

to make substitutions sometimes depending on availability of product, but we will fill to value. Which was done on this order. When this order came to us from a third party, the card printed out as it came to us. It is not our policy to make changes on enclosure cards, unless it’s something very distinctly wrong as in Christmas or Valentine’s Day is spelled wrong. I did explain the to Lori Greene. I did originally offer free delivery and a ten percent discount on the order, but she made the demand of $60, which as I explained to you, we usually can come up with some kind of an agreement on discount with customers but she was very clear about the amount she wanted back, which I have no idea where she came up with. The amount she has down for the total price of $179.90 includes all the fees and flowers, when we received the order, we had $150 for the arrangement, and $10 for delivery. So after the math, she is looking for a discount of 40%. That not going to happen. As I also stated to you Kim, the The arrangement really did not get brought up to me at all at first, it was the word “and”, “&”, that she told us about.Thanks,[redacted]Country Flowers Since 1950

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Address: Po Box 274, Moses Lake, Washington, United States, 98837

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