Dear Revdex.com,I am writing in response to a letter from [redacted] [redacted] placed a special order to hand make a very heavy gentleman's bracelet on December 11, The bracelet was completed and shipped over night on December 30, On January 10, *** [redacted] called the original salesperson and asked to return the bracelet The salesperson explained that this was a special order made specifically for him and it was something that could not be returned.Barmakian Jewelers has been in business for over years Customer service is something we take very seriously Every customer that comes into our stores or visits our websiteis very important to us [redacted] is no exceptionIn the spirit of resolution, even though this bracelet was specially made for [redacted] we will allow a return to the Framingham store for a full refund minus the shipping fee.Sincerely, [redacted] ***
Dear Revdex.com,I am writing in response to a letter from [redacted].[redacted] placed a special order to hand make a very heavy gentleman's bracelet on December 11, 2014. The bracelet was completed and shipped over night on December 30, 2014. On January 10, 2015 [redacted]...
[redacted] called the original salesperson and asked to return the bracelet. The salesperson explained that this was a special order made specifically for him and it was something that could not be returned.Barmakian Jewelers has been in business for over 100 years. Customer service is something we take very seriously. Every customer that comes into our stores or visits our websiteis very important to us. [redacted] is no exception. In the spirit of resolution, even though this bracelet was specially made for [redacted] we will allow a return to the Framingham store for a full refund minus the shipping fee.Sincerely,[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
The discrepancy between the [redacted] reports provided to me with my jewelry was verified by two employees at Barmakian. They confirmed that the earring with fluorescence matched the laser inscription and that the oval stone matched the [redacted] report based on the dimensions and the location of the flaws under 100x magnification.
Regards,
[redacted]
Dear Revdex.com,I am writing in response to a letter from [redacted] [redacted] placed a special order to hand make a very heavy gentleman's bracelet on December 11, The bracelet was completed and shipped over night on December 30, On January 10, *** [redacted] called the original salesperson and asked to return the bracelet The salesperson explained that this was a special order made specifically for him and it was something that could not be returned.Barmakian Jewelers has been in business for over years Customer service is something we take very seriously Every customer that comes into our stores or visits our websiteis very important to us [redacted] is no exceptionIn the spirit of resolution, even though this bracelet was specially made for [redacted] we will allow a return to the Framingham store for a full refund minus the shipping fee.Sincerely, [redacted] ***
Dear Revdex.com,I am writing in response to a letter from [redacted].[redacted] placed a special order to hand make a very heavy gentleman's bracelet on December 11, 2014. The bracelet was completed and shipped over night on December 30, 2014. On January 10, 2015 [redacted]...
[redacted] called the original salesperson and asked to return the bracelet. The salesperson explained that this was a special order made specifically for him and it was something that could not be returned.Barmakian Jewelers has been in business for over 100 years. Customer service is something we take very seriously. Every customer that comes into our stores or visits our websiteis very important to us. [redacted] is no exception. In the spirit of resolution, even though this bracelet was specially made for [redacted] we will allow a return to the Framingham store for a full refund minus the shipping fee.Sincerely,[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
The discrepancy between the [redacted] reports provided to me with my jewelry was verified by two employees at Barmakian. They confirmed that the earring with fluorescence matched the laser inscription and that the oval stone matched the [redacted] report based on the dimensions and the location of the flaws under 100x magnification.
Regards,
[redacted]