Re: File No*** Dear MsHarris, Molina Healthcare of Wisconsin (Molina) appreciates the opportunity to respond to the Revdex.com complaint (***) filed by MsTamara ***Molina has conducted an internal review of the details of the complaint and information as
provided by Ms***March through July Ms*** total premium for the Molina Silver plan was $*** with an APTC amount of $***This left Ms*** with a monthly premium responsibility of $***We have referenced the account activity in the chart (listed below)Ms*** made two payments in 2015, one on February 26th for $and one on May 7th for $*** On July 28, Molina received an add file showing Ms*** had enrolled in the Molina Silver plan, effective August 1, and an APTC of $Her premium remained $*** which meant Ms*** was responsible for $Molina received premium payments from Ms*** on August 3, for $and on September 17, for $Molina did not receive a termination file from the Marketplace Exchange for Ms*** coverage in November As no file was received from the Marketplace Exchange, Ms*** was still responsible for paying premiums for November and DecemberMolina has no record of Ms*** contacting Molina to cancel her coverage in NovemberMs*** was instructed to contact to the Marketplace Exchange about retro-termination for November and December 2015. Enrollment for has been updated to show member active in a Silver plan with a monthly premium of $*** effective January 1, On April 30, Molina received an add file from the Marketplace Exchange showing Ms*** with a monthly premium of $***, an APTC of $*** and an effective date of May 1, Ms*** has made five premium payments in She currently has a credit of $*** which will be applied towards the June premiumMs*** was verbally informed of the above resolution on May 11, She reported being very satisfied with this outcomeThank you for bringing this complaint to our attentionIf you have any questions regarding this letter, please contact us at 1-888-999-2404. *** *** *** *** Compliance Director
Re: File No*** Dear MsHarris, Molina Healthcare of Wisconsin (Molina) appreciates the opportunity to respond to the Revdex.com complaint (***) filed by MsTamara ***Molina has conducted an internal review of the details of the complaint and information as
provided by Ms***March through July Ms*** total premium for the Molina Silver plan was $*** with an APTC amount of $***This left Ms*** with a monthly premium responsibility of $***We have referenced the account activity in the chart (listed below)Ms*** made two payments in 2015, one on February 26th for $and one on May 7th for $*** On July 28, Molina received an add file showing Ms*** had enrolled in the Molina Silver plan, effective August 1, and an APTC of $Her premium remained $*** which meant Ms*** was responsible for $Molina received premium payments from Ms*** on August 3, for $and on September 17, for $Molina did not receive a termination file from the Marketplace Exchange for Ms*** coverage in November As no file was received from the Marketplace Exchange, Ms*** was still responsible for paying premiums for November and DecemberMolina has no record of Ms*** contacting Molina to cancel her coverage in NovemberMs*** was instructed to contact to the Marketplace Exchange about retro-termination for November and December 2015. Enrollment for has been updated to show member active in a Silver plan with a monthly premium of $*** effective January 1, On April 30, Molina received an add file from the Marketplace Exchange showing Ms*** with a monthly premium of $***, an APTC of $*** and an effective date of May 1, Ms*** has made five premium payments in She currently has a credit of $*** which will be applied towards the June premiumMs*** was verbally informed of the above resolution on May 11, She reported being very satisfied with this outcomeThank you for bringing this complaint to our attentionIf you have any questions regarding this letter, please contact us at 1-888-999-2404. *** *** *** *** Compliance Director