Slackers C Ds & Games Reviews (1)
I went in and bought a used Playstation 3 slim model from them for $190.00 before taxes($205.87 after). After getting home, I set it up and the controller that came with the system was not functional(which they supposively test before purchasing from client and resale as being tested and working). I drove back to the store to get a replacement controller, which they exchanged out for me, only to get home and find it had buttons that were not functional on it as well. After being extremely fed up that they evidently don't do a proper function test as they claim they do before you make a purchase, I returned to the store to try and get a full refund on the entire system and take my business elsewhere where they do proper testing of their used product as they advertise, unlike Slackers. However, they refused to refund me for the system I purchased merely hours before or do anything to compensate me for have to make two extra trips totalling in nearly 60 miles of extra driving because they didn't care enough to do what they were supposed to do as a business right the first time. The girl I dealt with was rude and acted like it was a pain for her to help a customer who had been sold items that don't work properly as promised by the store. When I asked her to test it because I did not feel like making yet another trip to the store to get yet another controller, she made it seem like it was a major inconvenience for her to do so(mind you I was the only customer in the store). Then after she started up the system to test the controller, she acted as if it was just too much of a task to put in a game to make sure all of the buttons work instead of just the directional pad. And in the end, she did not even test the top too buttons(L1 & R1) because the game she chose to test it with does not even use those buttons on until you get over an hour into the game. She was incompetent and the worker in charge would not even talk to me. Their practices seem shady and they have incompetent employees.