Sleep Disorders Center - Columbia Presbyterian

[redacted] ***Thank you for the opportunity to review your account and respond accordingly.As always, there are two sides to every story The alleged behavior is certainly not condoned by the company So as to avoid any further misunderstandings, please be advised that we have marked your account card so that you will receive no further telephone communications from our office and any representatives This does not negate the debt due or your remaining balance - only stating that you will receive no further telephone calls.Please let me know if you need anything further

Please be advised that Ms*** came to the local branch office and picked up a copy of the promissory note she signed on 04/02/
We are not trying to scam anyone, I think there was just a miscommunication
Please let me know if you need anything further

As you know there are two sides to every story. Our records reflect Ms*** came to our office of Noble Finance located on Dyer Stin El Paso, TX on February 16, 2017. At that time she was given a loan in the amount of $275.00, a payment of $was made towards the balance of this
loan on March 16, 2017. No further payments were made and the account was charged off on August 31, 2017.Her signed application and contract can be viewed at the branch office in El Paso. Thank you

[redacted]Thank you for the opportunity to review your account and respond accordingly.As always, there are two sides to every story.  The alleged behavior is certainly not condoned by the company.  So as to avoid any further misunderstandings, please be advised that we have marked...

your account card so that you will receive no further telephone communications from our office and any representatives.   This does not negate the debt due or your remaining balance - only stating that you will receive no further telephone calls.Please let me know if you need anything further.

[redacted] Glad I was able to get this to you.  As soon as I opened your email I thought the complaint sounded familiar.  I am attaching my original response dated 01/06/2016, which was answered through your website. Upon original receipt, one of our auditors attempted to contact Ms. [redacted]...

on numerous occasions to no avail… 12/31/2015 at 4:30 PM 01/04/2016 at 2:30 PM and again at 4:30 PM 01/05/2016 at 5:10 PM (he was actually returning her call from 4:00 PM of that day) He would have explained to Ms. [redacted] that all fees were clearly outlined in her loan contract and that not all fees are interest.  He also would have attempted to explain what exactly it means to get a pre-computed loan and how exactly those fees and interest charges are calculated. Incidentally, Ms. [redacted] is on her 10th loan with us and has made a couple of payments since this original complaint. Please let me know if you need anything further. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Mitchell Ortiz