Sign in

SLEEP Pros USA

Sharing is caring! Have something to share about SLEEP Pros USA? Use RevDex to write a review
Reviews Mattress SLEEP Pros USA

SLEEP Pros USA Reviews (5)

We had a terrific mattress shopping experience at this store, we would highly recommend them, great service, even better pricing, and the most educated staff we found! Thank you,  [redacted] **

We had a terrific mattress shopping experience at this store, we would highly recommend them, great service, even better pricing, and the most educated staff we found!
Thank you, [redacted]

If I could leave zero stars, I certainly would. We ordered 2 mattresses, and once they were opened, they were not what we ordered at all! They were supposed to have cooling gel, among other great features. We opened up two very generic, uncomfortable mattresses. When we called the store to see why this was, the employee we spoke with was very rude, said he would have the owner contact us, and hung up on us. Needless to say, we have yet to hear from him. I guess the saying, 'if it's too good to be true, it probably is', is very factual in this case. They may have good deals, but they are crooks indeed. Anyone that has to defend themselves in the way they felt the need to for other poor reviews, obviously feels guilty about something. Poor business ethics from every aspect. DO NOT BUY FROM THEM!

We had a terrific mattress shopping experience at this store, we would highly recommend them, great service, even better pricing, and the most educated staff we found!

Thank you, [redacted]

Review: I purchased a queen mattress, split queen box spring, and bed frames from SLEEP Pros USA in [redacted], VA, on June 7th, 2013. Because SLEEP PROS would not return my calls or give me any reason for the delay, I called the mattress manufacturer to ensure that my mattress was being made. When my mattress was delivered, a month late, it was delivered with a standard queen box spring instead of a split box, and without the bed frames which I had purchased as part of the order.I received the shipment about six weeks ago, and have yet to receive the bed frames. After leaving several messages for the owner of the store inquiring when my frames would be delivered, I demanded that he refund the purchase price of the frames (thirty-five dollars as listed on my receipt). Although he responded that he would refund this money to the credit card I used to purchase them, he hasn't yet.Desired Settlement: I would like a refund in the amount of thirty-five dollars to be posted to my credit card, since I purchased an item which was never delivered to me.

Check fields!

Write a review of SLEEP Pros USA

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

SLEEP Pros USA Rating

Overall satisfaction rating

Description: Mattresses

Address: 90 Lee Jackson Hwy Ste 1227, Staunton, Virginia, United States, 22401

Phone:

Show more...

Add contact information for SLEEP Pros USA

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated