First off, our service guys use jump boxes that have fault protection on them so if the cables were attached incorrectly, the jump box goes into default and would not work. Keep in mind, we were called out because this vehicle already had a
problem and we were just sent out to try and jump start it. Thank you for hearing the other side, as there is ALWAYS two sides to every story. It sounds like initially he needed more than a jumpstart! Thank you for your time, Nicki *** Owner ***
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I had an excellent service call w/Superior Towing. Their driver was, expedient, courteous, considerate and put me at ease during my emergency. You never know who/what will come to call upon your need, but [redacted] was top notch. I am thankful that he came to my rescue and he is working w/Superior Towing!
Way to Go Guys!!
First off, our service guys use jump boxes that have fault protection on them so if the cables were attached incorrectly, the jump box goes into default and would not work. Keep in mind, we were called out because this vehicle already had a
problem and we were just sent out to try and jump start it. Thank you for hearing the other side, as there is ALWAYS two sides to every story. It sounds like initially he needed more than a jumpstart! Thank you for your time, Nicki *** Owner ***
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I had an excellent service call w/Superior Towing. Their driver was, expedient, courteous, considerate and put me at ease during my emergency. You never know who/what will come to call upon your need, but [redacted] was top notch. I am thankful that he came to my rescue and he is working w/Superior Towing!
Way to Go Guys!!