We are terribly sorry for the inconvenienceI will personally make sure you are taken off of the list immediatelyPlease accept my sincere apology.Sincerely, [redacted] Director, Slim
Dear Revdex.com,Wow, I am so shocked! I cannot even believe I am responding to this complaintAs you can see, we have many happy clients and we are trying very, very, hard to deliver great customer service and lots of love and care for our clients, especially this one! Mr [redacted] is a very gentle and sweet manHe started our program at pounds and in six weeks got down to pounds with a pound weight loss averaging roughly pounds per weekThe staff loved Mr [redacted] whom is a struggling pastor of a small churchThe staff came to me because they wanted to help Mr [redacted] because he was a pastorOur company believes in giving to the community and helping those less fortunate, so we assisted Mr [redacted] by tithing FREE product as our way of giving backWe gave Mr [redacted] , FREE OF CHARGE, $worth of products so he could continue to be successfulAs you can see, Mr [redacted] used our program for over weeks and for that reason, we are unable to give him a refundWe are terribly disturbed and saddened by this reportWe do wish Mr [redacted] continued success in his weight loss endeavors
Dear Revdex.com, [redacted] signed up for our program on 10/14/She signed an agreement that we would debit $out of her account, once a month for four monthsWhen we did as the agreement stated, she called the center with hostility and threatened the staff that she would come down and harass the staffThe staff was afraid of her and they called the corporate office to see what they should doWe decided to reverse the charge and dismiss her from the program because she was aggressiveThe supervisor called her and told her that we would reverse the charge of $and end her agreementSeveral days later, she called another supervisor and stated that she would complain to the Revdex.com because we did not reverse the chargesWe have credit card receipts that indeed, we did what we told her we would doThe supervisor pointed out that we reversed charges and to call her bank because it probably had not postedWhen the supervisor talked with ***, she said the reason she did not want to continue the program was because she needed the money and could not afford to continue with her signed contractWe then asked that she correct the information she posted on the Revdex.comShe stated that she would "pray about it"We then received this second notice on Revdex.com from ***We have supporting documents such as credit card receipts, signed contracts and ***'s visits to the center.We might add that [redacted] started at pounds and in six weeks lost her first poundsAfter the initial weeks, [redacted] became sparse in her visits until she decided that she did not want to stick to the program [redacted] has an outstanding balance with us which we agreed to cancel her contractShe also has used $worth of product, all books/materials in her possessionShe is requesting money backUnfortunately we are unable to do this as she used our program for two months, lost pounds in her first weeks, and has all of our product & materialWhat we will do is cancel the remaining signed agreement and end her program.We are sorry that [redacted] could not afford our programWe tried to accommodate her by giving her a one year program for FREE so we could help her reach her weight loss goalsWe are sorry that we could not help herSometimes when individuals want out of a signed contract, they try and discredit the company so that they can get a refundIt is unfortunate, but we do see this on occasionWe wish her luck in the future!Sincerely,The Advisory Board, Slim
We are terribly sorry for the inconvenienceI will personally make sure you are taken off of the list immediatelyPlease accept my sincere apology.Sincerely, [redacted] Director, Slim
Dear Revdex.com,Wow, I am so shocked! I cannot even believe I am responding to this complaintAs you can see, we have many happy clients and we are trying very, very, hard to deliver great customer service and lots of love and care for our clients, especially this one! Mr [redacted] is a very gentle and sweet manHe started our program at pounds and in six weeks got down to pounds with a pound weight loss averaging roughly pounds per weekThe staff loved Mr [redacted] whom is a struggling pastor of a small churchThe staff came to me because they wanted to help Mr [redacted] because he was a pastorOur company believes in giving to the community and helping those less fortunate, so we assisted Mr [redacted] by tithing FREE product as our way of giving backWe gave Mr [redacted] , FREE OF CHARGE, $worth of products so he could continue to be successfulAs you can see, Mr [redacted] used our program for over weeks and for that reason, we are unable to give him a refundWe are terribly disturbed and saddened by this reportWe do wish Mr [redacted] continued success in his weight loss endeavors
Dear Revdex.com, [redacted] signed up for our program on 10/14/She signed an agreement that we would debit $out of her account, once a month for four monthsWhen we did as the agreement stated, she called the center with hostility and threatened the staff that she would come down and harass the staffThe staff was afraid of her and they called the corporate office to see what they should doWe decided to reverse the charge and dismiss her from the program because she was aggressiveThe supervisor called her and told her that we would reverse the charge of $and end her agreementSeveral days later, she called another supervisor and stated that she would complain to the Revdex.com because we did not reverse the chargesWe have credit card receipts that indeed, we did what we told her we would doThe supervisor pointed out that we reversed charges and to call her bank because it probably had not postedWhen the supervisor talked with ***, she said the reason she did not want to continue the program was because she needed the money and could not afford to continue with her signed contractWe then asked that she correct the information she posted on the Revdex.comShe stated that she would "pray about it"We then received this second notice on Revdex.com from ***We have supporting documents such as credit card receipts, signed contracts and ***'s visits to the center.We might add that [redacted] started at pounds and in six weeks lost her first poundsAfter the initial weeks, [redacted] became sparse in her visits until she decided that she did not want to stick to the program [redacted] has an outstanding balance with us which we agreed to cancel her contractShe also has used $worth of product, all books/materials in her possessionShe is requesting money backUnfortunately we are unable to do this as she used our program for two months, lost pounds in her first weeks, and has all of our product & materialWhat we will do is cancel the remaining signed agreement and end her program.We are sorry that [redacted] could not afford our programWe tried to accommodate her by giving her a one year program for FREE so we could help her reach her weight loss goalsWe are sorry that we could not help herSometimes when individuals want out of a signed contract, they try and discredit the company so that they can get a refundIt is unfortunate, but we do see this on occasionWe wish her luck in the future!Sincerely,The Advisory Board, Slim