[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Was finally able to work everything out with Steve. Please close or withdraw the complaint. I don't want this to affect his reputation with you if possible. Unfortunately, old houses pose a lot of trouble with trying to locate the source of water. We've finally located the issue, and he has resolved it. Thanks.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Was finally able to work everything out with Steve. Please close or withdraw the complaint. I don't want this to affect his reputation with you if possible. Unfortunately, old houses pose a lot of trouble with trying to locate the source of water. We've finally located the issue, and he has resolved it. Thanks.
Regards,
[redacted]
Change address to [redacted] thank you
Mr. [redacted] said he has been working on items during weekends. He expects to have everything squared away in about two more weeks.