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SM Project Coordinators

10 Four Season Plc, Etobicoke, Ontario, Canada, M9B 6H7

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SM Project Coordinators Reviews (%countItem)

Promised 5" pad and then poured 3" and ran out of concrete... The pad is on angle, and not level, with humps everywhere.... He doesn't have the tools or experience *** about what he will do and when.

***, shows up late and is always asking for more money despite not doing any work.

take your money and then leaves without doing work.

We paid $113 for the snow removal service from Jan 8 to Feb 8, 2020 for my mom who is a senior, however the service was not provided. We saw the ad on *** which was posted by Dan (Steve's Partner) on January 6, 2020 (Dan's number is 416-984-0994). Dan requested me to contact his partner Steve at 647-710-4556. After receiving an invoice from Steve, I paid the amount of $113 through e-transfer for snow removal service, however the service was not provided!

We had just come back from a trip and noticed that snow removal was not completed. During my initial conversation with Steve, he had informed me that for some reason they did not complete the snow removal of my mom's property as they may have mistakenly serviced another house. He indicated to me that he would refund me the amount after 2 days, however I never received the refund. I contacted Steve and he changed his story indicating to me that upon discussion with his staff, snow removal was completed. After questioning why the change in response, he was not able to provide a straight answer.

During my discussion with Dan, he indicated to me that he has nothing to do with it as the service is provided by Steve. I indicated to Dan that as he posted the ad and requested me to contact his partner, therefore both he and Steve are both liable to ensure they provide a refund for a service that was not provided.

After exhausting all effort to contact the 2, they have still not provided a refund. ***

The invoice that I received was from "SM Project Coordinators" located at 10 Four Season Place Etobicoke ON M9B 6H7 (attachment provided). Upon checking online this business is not located at the address as the address does not include a suite/unit number and the building is a professional commercial building (i.e. lawyers, accountants) which will unlikely be a place of business for a snow removal company.

Desired Outcome

I am seeking a full refund as the service was not provided. It initially acknowledged by Steve that the service was not provided, however was changed later on.

Steve takes your money and doesn't show up for the job after numerous phone calls and text messages.

I hired them to install a concrete pad in my backyard including prep, concrete pouring, cleanup. They did the prep and concrete but left black bags full of dirt, huge lumps of dried concrete (not for the pad), and the wood framing for the pad still attached to the pad.

Desired Outcome

I would like then to complete the job they agreed to by removing all the garbage, dried concrete, and wood framing.

I hired this guy on *** to do a 10' x 12' shed pad at my back yard. We agreed for $1000 tax included. $500 deposit and $500 upon work completion. He started work on April 16, 2019 to remove soil and left it on my yard. Then he didn't return until I call and text him and start making excuses. Finally, he said he will arrange concrete and come to prep work 3 hours prior to concrete arrival. However, he asked us to pay HST on top of agreed price due to tax purpose. We have no choice but agreed. He didn't show up two times again since then. His reason is we didn't confirm we will pay. Therefore, we confirmed with a text message and ask him to arrange. Finally, he ordered concrete for 12:00noon on May 8, 2019 but his crew only show up at 11:45am to prepare, lay stone and compact. Upon concrete arrival, he insist us to pay him in cash as he has to pay the entire payment to concrete supplier in cash. We paid, but he didn't pay the concrete supplier on the spot. We also said we will keep $100 and pay when everything is clean up. He refused to. When he start pouring the concrete, we figure he only pour 9' x 10' pad in lieu of agreed 10' x 12' pad. We complaint to him and insist him to honour his contract agreement and he ignore us. At the end, he used the left over concrete and pour at an unprepared corner where he suppose to finish and not prep and leave it un-finish and gone. After concrete set, he didn't return and we removed the form and found concrete thickness is range from 2" to 3-1/2" only and compacted stone is rarely seen around. Our agreement is 2" compacted stone with reba and min 4" concrete. Since then, we texted him and call him numerous time with no answer. Originally he said he will return on the following Saturday / Monday to clean up, but he never returns. Not even returning phone call or text message. I have pictures, text and call log to support my statement.

Desired Outcome

Come back to clean up, pour the missing area and finish what require.

Steve(Owner) visited my home few times and quoted me a price for my drive way asphalt paving and walk way interlock promising 3-5 days of completion. We both agreed to $5200 price for the project including Labor and materials, Steve asked for advance deposit of $1000 to start the work. He showed up next day on time and took the $1000 deposit assuring again that job will be completed on time. $1000 was given to him and he worked couple of hours and left for the day promising he will be back shortly but didn't. Our walk way was torn apart and left it as is for next 5 days with no progress until he showed up 6th day saying disposal bin is here and I need to deposit $1000 more or else Bin will be sent back and project will be further delayed. I had no choice but to give him $1000 more as he was threatening that I'll lose my initial $1000 as well if bin goes back. He spent 1 hour more and left promising tomorrow he will be back to finish the walk way part. He didn't show up since then and stopped picking up my phone and never called back though I pleaded him to call back numerous times. Kept texting me and demanded $1500 more for interlock installation and told me that I have to pay for interlock myself, when I reminded him and referred him to the agreement he gave me which included price of interlock stone + Labor then he said that he can't do the job with this price. At this time we had already suffered a lot and he already had changed his tone and work promised. I asked him if you cannot fulfill your commitment then return us our money, I offered him he can keep $800(Though work done is less than $700) but refund me $1200 and we can mutually terminate the contract. He refused and said he is charging me $700 for the time and fuel he spent on me. $500 for Bin(*** confirmed $420). He claimed rental of machinery for $300 while *** confirmed $70. Bin rental company *** owner confirmed that 3 other person also contacted him to pickup bin from their property as Steve did the same to them and left the job with no response to them, the same person asked me to report him to Revdex.com so other people are aware.

Desired Outcome

Partial refund of $1200 out of $2000.

On June 3rd, I contacted the business through an ad on ***, I wanted lawn aeration done. After the owner, Steven, came to see the property, I was sold lawn services to aerate, fertilize, overseed the lawn and apply 6 yards of topsoil, on my front and back lawns. The total came to $350. Steven talked me into giving him a deposit for half the amount in cash, $175. He gave me a contract/invoice where we both signed in multiple areas. Unfortunately, the invoice he provided doesn't have any invoice number, and the only identifier that is on it is his "address", an HST#799718119RT0001, and an email address [email protected] for any email transfers.

He said he would do the work the next day but he didn't show.

After I called asked him what happened, he said he was busy and the best time he could reasonably do the work was Monday, June 11th. I told him that he needed to be communicating with me regarding any delays or problems he has in completing my work to my yard. This didn't register with him. He did not come or call on the promised date. I contacted him the next day he said that he will do it by the end of the week guaranteed. This did not happen, and when I tried to contact him again, he would not take my calls. I texted him and he did not respond.

On Friday June 22nd, I went to his "office" and could not find the the address that was listed on his invoice. It seemed that his office didn't exist. ***
*** I asked for a refund. The only communication he would give me was a series of texts where he kept asking for a picture of the contract, and would only discuss the refund when he got the picture. This didn't make any sense to me, as he should have a copy of the contract as a business owner providing a service. Not pushing it any further, he said would give me only half now or the whole amount next Friday.

I didn't want to deal with him any further, so I asked him to call my son to work this out further. He didn't call me or my son. I texted him the following week on Friday, June 29th, and told him that he should drop the money off now. No response, again.

Today, July 10th, he responded saying he will only give half the deposit back. He has not done any work for me, and I should get the entire $175. After talking to my son, he offered to reimburse $125, but soon after took that back as well. At this point, I don't expect him to honour his word, nor do any of the work

Desired Outcome

All I want is my original deposit $175 back. He did not do the job, it has been 6 weeks. An apology for the terrible customer service and not providing the service he promised would be nice too, but it probably won't happen.

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Address: 10 Four Season Plc, Etobicoke, Ontario, Canada, M9B 6H7

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sdmhardscaping.ca

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