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Smak-Tak

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Smak-Tak Reviews (7)

I have never threatened Mrs. [redacted]. I would welcome her to show me and the Revdex.com any threat I have made to her. Otherwise, at this point, with her threatening legal action against both entities, I think this matter is something the Revdex.com and I cannot resolve. Mrs. [redacted] will not be satisfied with any solution we come up with. For both our benefits, I think this is something we should leave for Mrs. [redacted] to resolve in the local courts.Furthermore, I do not really understand what her issue is. She actually had a car for more than a month and she did run it completely out of oil, blew the motor. These are facts I can have substantiated from a CERTIFIED mechanic who worked on the car. I had to dispose of the car. If she needs paperwork for insurance or tax purposes, she should have considered the consequences of her actions. I will not give her something I do not have to lawfully do since she attempted to smear my business. I am an honest person and try to operate an honest business. I do not deserve this kind of treatment. I deal with people who don't have a lot of money. I worked with this lady and her husband who didn't have enough money for a down payment. I held this car for them until they could come up with a down payment. I also helped them get parts for this car at my cost and charged them on my credit card. They may not even have a credit card. I did these things out of the goodness of my heart trying to help a customer, but now this lady is being hateful and ugly. I do not deserve this type of treatment. I asked her to come to my office to discuss and instead she yelled and cussed me over the phone. She repeatedly called me back until I blocked her number.

What I am saying is the car is still in my name somewhere in sc. If she would have done her job by taken the car outta my name. I wouldn't have had to pay all the taxes on it. Yes she came and got one car but the one that is causing trouble I gave back to them. The car needs to be outta name. I think she should at least have to give me back half my money.

Ms. [redacted] is responsible for turning her tag in and notifying the proper authorities about her property.  Her vehicles were repossessed, not returned to us, therefore we charge a fee to prepare a letter since we incurred fees in receiving the vehicle back.  Our fee is modest $25.00...

compared to the penalty she would have by not notifying proper authorities.

Please see the attached files -[redacted] 001.jpg shows where Ms. [redacted] had 3 cars she owed taxes on therefore the SC DMV suspended her license.  It also shows where Ms. [redacted] asserts she paid "out well over 200.00", but the amounts are listed in the next files.[redacted] 001.jpg shows the Cadillac Ms. [redacted] is complaining about.  She purchased it via contract on 10/25/14.  The taxes were due 2/22/15.  Ms. [redacted] has known about these taxes since February and subsequently purchased another vehicle from us without mentioning this issue.  I would had informed her of her rights and told her what she needed to do at that time to avoid a problem such as this.  Amount paid = $ 51.76 10/14/15[redacted]2 001.jpg shows the second vehicle Ms. [redacted] purchased from us.  These taxes were also due on 6/2/15 but paid delinquent.  Amount paid - $ 2.64 10/14/15[redacted]3 001.jpg shows a third vehicle Ms. [redacted] acquired with taxes due 6-21-15.  These taxes were also paid delinquently. Since we are representing our information "is a truthful account", I feel it is necessary to point out the complaint has not done so.  The entire basis of her complaint is based on her lack of due diligence, not ours.  In her statement to Revdex.com she was not truthful.  Additionally, due to her failure to attend to her business these problems have compounded resulting in DMV enforcement.I feel like I have more than justified our position.  I would appreciate this file being closed as answered and certainly unjustified on the complantant's part.

Revdex.com:That is lies. I only had that car a month and also had the oil changed and also maintained the car. She is lying to you and something needs to be done about her. I never lied on any review, it was nothing, but facts and she sent me a threatening message. If she continues to refuse to take this car out of my name, I will sue her and y'all.I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
Regards,
[redacted]

Dear Ms. [redacted],Please find the attached documents-1) Front of "As Is/No Warranty" document with complainant's signature2) Rear of "As Is/No Warranty" document with complainant's signature3) Page of complainant's contract stating "INSURANCE YOU MUST HAVE ON THE VEHICLE...less a maximum deductible of...

$500."4) Insurance from [redacted] with INADEQUATE coverage5) 3 pages of locations of complainant's vehicle dated 6-2-15 to 6-14-15As you may see, Mr. [redacted] signed an "As Is/No Warranty" document at the time of purchase.  He never said anything to me about mechanical issues with the car even though I am not accountable for them.  As you may see from the last 3 documents, this so called "lemon" car was in Tennessee and Georgia.  After I repossessed it, I had to have new brakes and rotors on the car so I doubt the validity of his statement.Our insurance requirements are listed in the contact as you may note.  Notice of insurance cancellation effective 5-29-15 was actually received 6-8-15.  However, customer was at my office on 6-4-15 and stated he hit a puppy with the car.  I documented this and took photos as additional proof.  He wanted to pay for the repairs personally.  After receiving the insurance cancellation, I used multiple methods of contacting customer.  When I heard back from him, I told him the problem and he obtained INADEQUATE coverage on a subsequent date.  I responded via email the insurance was not acceptable.  After numerous contacts and his apparent disregard and default on his contract, I repossessed the car on 6-14-15 in [redacted], SC at [redacted].Customer didn't understand he owed a repossession fee and an insurance deductible for the damages.  He subsequently picked up his personal belongings.Please let me know if I may provide additional documentation.  I try to work with my customers any way possible but insurance is the law.  Customer was without insurance coverage from 5-29-15 until 6-9-15 at which time the coverage obtained was inadequate per our contract.Sincerely,[redacted]Leroy Auto Sales LLC, [redacted] Dr, [redacted], SC 29626

I have the paper work where I turned the tag in. The car is still in my name somewhere. I took that paper to the tax office and they said I had to get a paper from her stating where the car was

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