Small Engine Specialty

Initial Business Response /* (1000, 5, 2016/07/13) */
Spoke with Mrs*** on 7/8/She stated she has another company coming to look at her mower on 7/14/to see what might be wrong since the mower is under warrantyif the standard tune up maintenance that we had done had caused the problem
we agreed that we would find a resolution at that at that time
Initial Consumer Rebuttal /* (3000, 7, 2016/07/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
we did not come to agree on anythinghe never said if they caused the problem we could resolve thisI had Sears come to see what could be the problem and he suggested maybe vapor lock and not to tighten gas cap so I tried thisI will have to try this again when I cut my whole yard to see what happensAlso with me having small engine specialty work it voids any warranties I had and sears cancelled my extended warranty I recently purchased and I can not have Sears work on it any more so I guess I learned my lesson thereBut person I talked to today said he thought $was a lot as I thought tooSo I still want some money back and being I paid about $with other repairs at other businesses in past I would like the difference back